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Schaller Honda
New Britain, CT
1,030 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,030 reviews
May 31, 2026
I was very happy with the service I received. Everything went very well. Thank you Everything went very well. Thank you More
by ksmlanders
Verified Customer
May 30, 2026
Found a great price offered on a Ridgeline. Offered my old Tacoma as. Trade in and got fantastic value for it after checking its value on Carvana. Dylan eas great to work with and honored all Offered my old Tacoma as. Trade in and got fantastic value for it after checking its value on Carvana. Dylan eas great to work with and honored all the deals we made to the letter. More
by ralauritsen
May 30, 2026
I have had good luck with Schaller in the past so I am extremely disappointed at the results this time. After the purchase I took the car to Hoffman Lexus to get a base line since I would probably be usin extremely disappointed at the results this time. After the purchase I took the car to Hoffman Lexus to get a base line since I would probably be using them for service. I was astonished when they came back with $14930.90 of suggested service needed. As a senior this was horrible. Can you help or am I on my own? More
by jckisaac012
Employees Worked With
May 30, 2026
Loriann Close was my salesperson and she did an amazing job. This is the second time Loriann sold us a car. She is a huge asset for Schaller Honda job. This is the second time Loriann sold us a car. She is a huge asset for Schaller Honda More
by Mybigs10
May 28, 2026
Unfortunately, my experience after purchasing my vehicle has been very disappointing. Within about a week of owning the car, the exhaust pipe fell while driving, and I was initially told it appeared someone has been very disappointing. Within about a week of owning the car, the exhaust pipe fell while driving, and I was initially told it appeared someone attempted to steal the catalytic converter. After seeking a second opinion, I was informed the issue was actually due to old, rusty exhaust components. As a customer, I expected a more thorough inspection, clearer communication, and better support so soon after purchase. More
by alyssa.forde
May 27, 2026
Superb customer service all around. Lori Close was especially outstanding in her excellent attention to finding the perfect car for me. I greatly appreciated her attention to the detail Lori Close was especially outstanding in her excellent attention to finding the perfect car for me. I greatly appreciated her attention to the details and was very happy to purchase another Honda. More
by lisa.conti
May 25, 2026
Great experience quick I was pleased Everyone was very helpful. Dom my salesperson was great had patience's with me. They all made the car buying process very easy! helpful. Dom my salesperson was great had patience's with me. They all made the car buying process very easy! More
by rachelrosa831
May 22, 2026
Easy to deal with. Had the products we wanted at the right price and financing Had the products we wanted at the right price and financing More
by carymoskowitz
May 22, 2026
Dylan and Dominic did a absolutely beyond an Amazing job. From the beginning of meeting them they both were super cool. Dominic presented numbers to my daughter maisey and I first meet up. Something happened From the beginning of meeting them they both were super cool. Dominic presented numbers to my daughter maisey and I first meet up. Something happened and Dylan presented us another route and my precious Daughter and i can not be more than happy. The smile on my daughters face every day means the world to me. Highy recommed they both get gigantic xxx raises 🙏 More
by maiseyzuder375
May 22, 2026
Everyone was professional and courteous. They were accommodating in our requests when they were able. They were accommodating in our requests when they were able. More
by gailrace
