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Schaller Honda
New Britain, CT
1,048 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,048 reviews
July 02, 2026
Everything was quick and smooth. Jaymee and everyone there was very helpful and friendly. The dealership was the best choice for me based on research I did previously about the warra Jaymee and everyone there was very helpful and friendly. The dealership was the best choice for me based on research I did previously about the warranty, inventory, and price. More
by necoli
Verified CustomerEmployees Worked With
Jaymee Harper
July 02, 2026
Lorry, who sold us the 2026 Honda CRV was amazing! !! We wanted to do a quick purchase all in one afternoon and she was extremely patient and accommodating. I would definitely recommend the dealership !! We wanted to do a quick purchase all in one afternoon and she was extremely patient and accommodating. I would definitely recommend the dealership and return again just based on Lorry's customer service alone! More
by Redrover18
July 01, 2026
Very happy with my overall experience with leasing and working with Dylan and Richard Small at Schaller Honda! Always willing to help and go the extra mile to make customers want to come back for their ne working with Dylan and Richard Small at Schaller Honda! Always willing to help and go the extra mile to make customers want to come back for their next purchase or lease. I would always recommend someone to check out Schaller before they go to any other dealer. I have always loved Honda vehicles from the very first CRV in 1994 to a few pilots in between and back to my several other CRV's which I currently have now. Thank you again for a very positive experience. More
by boblisa13
June 30, 2026
Dealership was great ! Everyone was very friendly and responded to questions timely and good sales and vehicle pickup service ! Everyone was very friendly and responded to questions timely and good sales and vehicle pickup service ! More
by Honda2026
June 27, 2026
Very friendly staff, they made everything quick and easy. I had an over all great experience! I had an over all great experience! More
by amandageiger09
June 27, 2026
I felt like Lori was a friend instead of a sales rep. I wasn’t feeling good that day and she got me in and out with a beautiful car. I’ve been doing business with Schaller for over 20 years. Ask for Lo I wasn’t feeling good that day and she got me in and out with a beautiful car. I’ve been doing business with Schaller for over 20 years. Ask for Lori her knowledge and professionalism you won’t go wrong. To the manager/owner I hope you value this young lady because she is a true asset to not only your company but also your customers. More
by lagarced
Employees Worked With
Loriann Close
June 24, 2026
Initially I was very pleased. Amber was great,follow up exceptional, she made the sale. Dylan and Jim dropped the ball. Waited 1.5 Hours to be picked up. No calls for the delay fr Amber was great,follow up exceptional, she made the sale. Dylan and Jim dropped the ball. Waited 1.5 Hours to be picked up. No calls for the delay from Jim. Drove down specifically to meet Dylan, he was to busy. Paid cash for the Ridgeline, after the dealership got payment they didn't care. Unfortunate my neighbor was interested in a new Ridgeline but I had to be honest about my purchase. More
by sjlewkowicz
Employees Worked With
Other Employees :
Amber she was fantastic
June 21, 2026
As soon as I pulled up with my old car right out my car door Jaymee Harper was right there and guided me right through the whole process and was able to help me get into a 24 Honda Odyssey! Everyone who I door Jaymee Harper was right there and guided me right through the whole process and was able to help me get into a 24 Honda Odyssey! Everyone who I met there that day was amazing! Definitely sending anyone who wants a new car that way to go see Jaymee! More
by krkennedy89
