Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
1,074 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,074 reviews
August 18, 2026
I went in knowing which car I wanted, and Loriann was so sweet, attentive, and helpful, answering all of my questions and making the experience a great one. sweet, attentive, and helpful, answering all of my questions and making the experience a great one. More
by kassandra.mercado
Verified Customer
August 14, 2026
The team at Schaller was excellent. They were knowledgeable, great to work with, no pressure, and clearly explained the purchase process. I appreciated their patience as it had been a w They were knowledgeable, great to work with, no pressure, and clearly explained the purchase process. I appreciated their patience as it had been a while since I’ve purchased a brand new car. Would highly recommend Schaller! More
by bonnieserv
August 14, 2026
Megan was very helpful explaining all questions I had as well as just her knowledge of everything about this vehicle. I started with the online choosing options ans Amanda was great. Then we went in to test well as just her knowledge of everything about this vehicle. I started with the online choosing options ans Amanda was great. Then we went in to test drive to solidify our choice and begin the deal then another trip to finalize the deal including our trade. Lastly we came back for the delivery after our options were installed. This was my choice to break up the process and I really liked how much more comfortable this process was. A+ for Schaller Honda. More
by jcscholten
August 12, 2026
Loriann is the most professional, knowledgeable and experienced salesperson we ever came across. We did our diligence and shopped with few other Honda dealerships and her expertise was the reason we ma experienced salesperson we ever came across. We did our diligence and shopped with few other Honda dealerships and her expertise was the reason we made the purchase at Schaller Honda dealership. Delicious coffee has also added to the overall great experience . More
by piotr.kielbowicz
Employees Worked With
Other Employees :
The gentleman who was in charge of the coffee machine! Superstar in fixing the coffee machine issues!
August 06, 2026
This is the 3rd time I purchased a vehicle from your dealership and it will be my last. I am not happy with what transpired at all. Feel free to reach out to me for specific details. dealership and it will be my last. I am not happy with what transpired at all. Feel free to reach out to me for specific details. More
by arce9896
August 04, 2026
Great! ! I had a wonderful experience everyone was nice and welcoming I love my new car thank you ! I had a wonderful experience everyone was nice and welcoming I love my new car thank you More
by bluejadapink21
August 01, 2026
Everything went well, Justin was great to work with. A few things that didn't go well, that were out of Justin's control. I got an offer on my trade prior and they didn't honor that when I came in, they A few things that didn't go well, that were out of Justin's control. I got an offer on my trade prior and they didn't honor that when I came in, they didn't even know what the online offer was. Another annoying trick they did is rolling the tax saved into the trade to make it seem like you get more on your trade. If you don't know what they are doing it's a sneaky trick. More
by saralerro
July 31, 2026
Fantastic service and care by the associate. Fantastic dealership. Would purchase a vehicle again from this dealership. Fantastic dealership. Would purchase a vehicle again from this dealership. More
by pbgabriele
Employees Worked With
July 30, 2026
Justin was great to work with. He understood the assignment, was courteous, professional and helpful in getting me into a new truck. He understood the assignment, was courteous, professional and helpful in getting me into a new truck. More
by dougdaman50
July 27, 2026
They helped me the best the could and I greatly appreciate all the help from everyone! Especially Lori, she was amazing and can't thank you all enough ?? appreciate all the help from everyone! Especially Lori, she was amazing and can't thank you all enough ?? More
by bgaioni12
