Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
843 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 843 reviews
March 24, 2025
I had a very good experience with this dealership. Olivia was very knowledgeable, listened tonwhat I was looking for, and was not pushy. I appreciated hwr patience ans taking the time to show us a num Olivia was very knowledgeable, listened tonwhat I was looking for, and was not pushy. I appreciated hwr patience ans taking the time to show us a number of vehicles. More
by erikrosenberry
Verified Customer
March 23, 2025
We were disappointed at first. Had a rough start on 1st test drive. Next test drive we got Sarah as our salesperson and she turned a very disappointing start into a positive experi Had a rough start on 1st test drive. Next test drive we got Sarah as our salesperson and she turned a very disappointing start into a positive experience. More
by oscarandoz
March 22, 2025
Had a great car buying experience at Schaller, would definitely recommend their dealership to everyone. definitely recommend their dealership to everyone. More
by hbrissette
March 22, 2025
Great no issues. Loved working with Richard small Would recommend to friends and family thanks Loved working with Richard small Would recommend to friends and family thanks More
by banacks
March 22, 2025
This was my first time buying a car, and Lawrie made it an easy process. She explained the whole process from start to finish and was ready to help with any questions I had. The only reason I put 4 stars i an easy process. She explained the whole process from start to finish and was ready to help with any questions I had. The only reason I put 4 stars instead of 5, was because I was told that the car would be detailed when I was ready to pick it up, however, parts of the interior were dirty (which I didn’t notice until after I left) and one of the lights was out. Otherwise, the process itself was satisfying. More
by jwanke
Employees Worked With
Lawrie in Berlin
March 21, 2025
Great managers, nice cars, way way way too pushy of salesmen, won’t take no for an answer, kept saying I didn’t want to finance through them, and literally wouldn’t take no for an answer, almost walked salesmen, won’t take no for an answer, kept saying I didn’t want to finance through them, and literally wouldn’t take no for an answer, almost walked out More
by hamm127
March 21, 2025
Fantastic experience! JJ was knowledgeable, attentive, and not pushy. He took the time to understand my needs and helped me find the perfect car within my budget. The whol JJ was knowledgeable, attentive, and not pushy. He took the time to understand my needs and helped me find the perfect car within my budget. The whole process was smooth, and I drove away feeling confident in my purchase. Highly recommend! More
by Jeets
Employees Worked With
March 16, 2025
Jay jay is so understanding he explains everything in properly to make it so easy properly to make it so easy More
by aleciabrown1977
March 13, 2025
Great job, we really like our new CRV. Sales team was very helpful and knowledgeable. Sales team was very helpful and knowledgeable. More
by CJMORRISSEY
Employees Worked With
