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Schaller Honda
New Britain, CT
1,004 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,004 reviews
March 29, 2026
The sales rep Richard Small was excellent. Frank in finance was great. Very nice, clean building and parking lot. Frank in finance was great. Very nice, clean building and parking lot. More
by Earley1.se
Verified Customer
March 25, 2026
It was a busy day so the process took a little while but it was worth it. Everyone was friendly it was worth it. Everyone was friendly More
by jay51572
March 18, 2026
JJ is an exceptional professional, knowledgeable, and kind individual. He takes the time to understand your specific requirements and ensures that your deal is executed flawlessly. Over the past decade, kind individual. He takes the time to understand your specific requirements and ensures that your deal is executed flawlessly. Over the past decade, I’ve leased three Hondas for myself through Schallers, and I’ve also brought my family to purchase vehicles from them. The entire team at Schallers is incredibly welcoming and attentive, from the friendly staff at the entrance to the knowledgeable sales representatives, the experienced managers, and the financial advisors. Everyone is exceptional in their role. More
by Jocycruz
March 18, 2026
They are all professional and efficient all the time. From the moment I walked in to the moment I left with my new car. They met all my expectations. From the moment I walked in to the moment I left with my new car. They met all my expectations. More
by Jocycruz
March 17, 2026
Beautiful new facility with friendly staff. No pressure salesman. Would recommend to others. Dominic is very welcoming. No pressure salesman. Would recommend to others. Dominic is very welcoming. More
by josanz124
March 17, 2026
Richard Small and Dylan Celone were both very helpful! !! The process was quick and smooth and I got the car that I wanted. Rey happy with the whole experience !! The process was quick and smooth and I got the car that I wanted. Rey happy with the whole experience More
by naiss_doreen
March 09, 2026
Dillon was great and the car that I bought is beautiful and I love it. However, I'm a little disappointed in the fact that when I came to pick up my car, they told me there were two keys and then I came ba and I love it. However, I'm a little disappointed in the fact that when I came to pick up my car, they told me there were two keys and then I came back to pick up the spare key that they couldn't locate and I was told that there was in fact only one key. So I'm a little disappointed because I would never have bought a car if I knew there was only one key. I would've absolutely expected you guys to pay to make the second spare key, especially since I was told that there was one. I'm also very disappointed that my car was not detailed ready to go when I came to pick it up, especially since they knew that I was coming that day. So whether the salesman was off or not, it should've been something that was taken care of because my communication with the dealership was absolutely on point and the communication that I received back was very minimal and I felt like I had to chase down answers that I was looking for. More
by christina_skeels1989
March 07, 2026
Great experience and easy process. Very satisfied Sara was very helpful and made the process very easy to purchase our Pilot. Very satisfied Sara was very helpful and made the process very easy to purchase our Pilot. More
by Marino
