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Schaller Honda
New Britain, CT
578 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 578 reviews
May 10, 2024
Not even 48 hours after having my car serviced, my car shut down and needed a brand new battery. While it was being serviced I received a document that stated what items needed to be replaced. The battery shut down and needed a brand new battery. While it was being serviced I received a document that stated what items needed to be replaced. The battery came back in green area, not repair needed. Not sure if this is just a timing thing, but I am very dissatisfied. More
by fanellidm87
Verified CustomerEmployees Worked With
Not listed above.
Helpful May 07, 2024
Very pleased , young lady was very nice and kind. I usually come here for all my services . And everyone is great ! I usually come here for all my services . And everyone is great ! More
by addcandyhall
Employees Worked With
May 07, 2024
Very courteous and thorough. The service advisor kept me apprised of my situation and made recommendations for future service. The service advisor kept me apprised of my situation and made recommendations for future service. More
by lisasach65
May 04, 2024
I came in just to look at a car I ended up purchasing it the same night. My salesperson Joel(I'm spelling it wrong I know) made the process super easy. I picked the car up the next day very easy transaction the same night. My salesperson Joel(I'm spelling it wrong I know) made the process super easy. I picked the car up the next day very easy transaction. More
by mauricedavies5
May 04, 2024
Everyone I had business with at Schaller Honda were courteous, informative and easy to understand the need and process for a safe and reliable automobile. I'll be BACK, THANK YOU. courteous, informative and easy to understand the need and process for a safe and reliable automobile. I'll be BACK, THANK YOU. More
by buddjd
Employees Worked With
Dylan Torre
May 04, 2024
Ease of transaction and plenty of inventory to choose from made this an easy buying experience. from made this an easy buying experience. More
by tandron
May 03, 2024
Although I had an expensive repair and my Navi system was unrecoverable, the staff was polite, informative and professional. Kevin Peart was a great help to me. Even the cashiers were very helpful. I have p unrecoverable, the staff was polite, informative and professional. Kevin Peart was a great help to me. Even the cashiers were very helpful. I have purchased at least 16 Hondas since the 70's for cars for my husband and myself. Thank you Luis Ayala technician. More
by Penny Cabata
Employees Worked With
Kevin Peart, Luis Ayala
May 02, 2024
All of the staff is very friendly, welcoming and professional. This was my first visit for service and it was a great one. professional. This was my first visit for service and it was a great one. More
by jessicagambardella
Employees Worked With
May 02, 2024
Everyone was very courteous,professional and helpful. I was very satisfied with my experience there. I was very satisfied with my experience there. More
by annebob50
