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Schaller Honda
New Britain, CT
844 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 844 reviews
December 01, 2023
I always deal with Schaller Honda for new cars and repairs. Schaller Honda personnel is courteous and knowledgeable. repairs. Schaller Honda personnel is courteous and knowledgeable. More
by DEVORA.EPSTEIN
Verified Customer
December 01, 2023
They were helpful and did a good job updating me on what was going on. was going on. More
by gregbushman
December 01, 2023
Work order 267738 on 11/10/23. .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage t .labor chgs too high. Bill=$1532, labor $738! Asked for sr discount before work was done and they credited oil chg $65. Looking for a local garage to handle future. Otherwise, no complaint about work that was done. As a senior citizen I cannot afford to have necessary work done on my 2015 vehicle at these prices. More
by marjorie.steiner
Employees Worked With
November 30, 2023
Very polite and informative technicians-very pleased with the experience. They explained everything they found and recommended. I took the report they provided and my husband and I reviewed. If needed, I wil the experience. They explained everything they found and recommended. I took the report they provided and my husband and I reviewed. If needed, I will come back to the service area. More
by jill.dymczyk
Employees Worked With
November 30, 2023
I had a wonderful experience with them and a free ride home and back. Walt Bartoszewicz home and back. Walt Bartoszewicz More
by wbartoszewicz
November 26, 2023
the service was A+ Tech was spot on. if you're going to wait plan on spending some time there. it took 1 1/2 hours to do an oil change and tire rotation. 9:30 appointment I didn't get o if you're going to wait plan on spending some time there. it took 1 1/2 hours to do an oil change and tire rotation. 9:30 appointment I didn't get out of there till 11:00. this being my first scheduled oil change and tire rotation I am not sure if this is normal or if it was just a busy day. More
by gdd0616
Employees Worked With
Daniel Lacobucci
November 26, 2023
Two things happen during the car buying process which would be why I don’t trust people in car dealerships , first the price of the car that was given to me was $2000.00 more then the online price and t would be why I don’t trust people in car dealerships , first the price of the car that was given to me was $2000.00 more then the online price and the sales manager before I found that out told me he would only take $250.00 off the price of the car. Then for the financing the salesman orignally told me the interest would be only around 3.4%! Then when I got into the financing office. I found out the interest would be almost 9.0%.to finance the car.,the3.4% was an October Promo at Schaller that had ended. So I feel I was misled to believe I would have a lower rate to purchase the car. with.So the financer found a credit union that would offer me a loan at 6.24% which I agreed to . It still would have been nice if I was offered the rate that I was first quoted . Needless to say I don’t ever think I’ll trust another car salesman. More
by cindykaiser3
November 21, 2023
I had a great experience. Alex was extremely knowledgeable and got me into the perfect car. The process was easy and painless. I highly recommend! Alex was extremely knowledgeable and got me into the perfect car. The process was easy and painless. I highly recommend! More
by shannmag
November 21, 2023
This our second purchase from Schaller Honda. We stopped by your dealership to look at the new Honda CRV. We were greeted outdoors by your sales person Richard Small, who was very courteous and p We stopped by your dealership to look at the new Honda CRV. We were greeted outdoors by your sales person Richard Small, who was very courteous and professional. He explained all the details of the new model. A week later we decided to purchase the new Honda CRV Hybrid. Although we only had this vehicle a week, we are very pleased with it so far. We would like to thank Richard Small who answered all our questions and explained all the new features upon delivery. More
by riripat
Employees Worked With
