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Scott Clark Honda
Charlotte, NC
1,355 Reviews
Thanks for taking a look at Scott Clark Honda in Charlotte, NC. Scott Clark Honda is proud to serve the entire Charlotte metro area and all of North Carolina with outstanding customer service and an excellent selection of new and used Hondas in addition to other used cars and trucks. We are located at 7025 East Independence Blvd, Charlotte, NC 28227, right next to the intersection of W.T. Harris Blvd and Independence Blvd.
Our customers come from all over North Carolina and South Carolina to be a part of the Scott Clark Honda experience in Charlotte. Our extremely knowledgeable staff can help you no matter what your situation or needs are. If you're looking for a new Honda Pilot in Charlotte, we can help you. If you're from Rock Hill and need service for your used Honda Accord, we can help you. Maybe you're from Gastonia and heard about Scott Clark Honda Charlotte's Civic Hybrids, come take a closer look and our staff can help give you the right information and guide you to a Honda that fits your needs
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,355 reviews
September 27, 2019
Oil change Thanks for diagnosis on my car conditions and discount on this service. Thanks again. I will get the recommend services on next visit. Have a good o Thanks for diagnosis on my car conditions and discount on this service. Thanks again. I will get the recommend services on next visit. Have a good one. More
by Kim
Employees Worked With
Chris Wagner
September 25, 2019
Great buying experience Talked to an individual the day before after I found a car in the correct color there. He quoted me a price on the phone. Arrived next day about noo Talked to an individual the day before after I found a car in the correct color there. He quoted me a price on the phone. Arrived next day about noon and did the deal including evaluation of a tradein.test drive paperwork, financing etc. And was out the door in about 2 hours. That is far shorter than my average dealer experience. Also provided free bottled water etc. While I was there. Did an thorough walkthrough of all the features and the car was very well prepped. Alex was my salesperson and was helpful and not pushy in the least. Overall it was one of by best car buying experiences out of probably 15 new cars I have purchased in my lifetime. More
by John
Employees Worked With
Alex Kottenstette
September 21, 2019
Maintenance Chris Coley was super easy to work with in the service department. Explained everything and had us out in less than promised time. Thank you Chris! Chris Coley was super easy to work with in the service department. Explained everything and had us out in less than promised time. Thank you Chris! More
by twig
Employees Worked With
Chris Coley
September 16, 2019
Dealer tried to switch the car during a sale Scott Clark Honda tried to complete sale on car I did not want to buy. I test drove a 2017 Honda CR-V. I wanted a 2017 CR-V. When negotiating with the Scott Clark Honda tried to complete sale on car I did not want to buy. I test drove a 2017 Honda CR-V. I wanted a 2017 CR-V. When negotiating with the sales rep, he offered to match my requested price but switched the car for sale from a 2017 CR-V to a 2016 CR-V. I was never verbally informed of this change by the sales representative. I was never asked if I would accept a 2016 CR-V. I only noticed the year/VIN change at the time the final sales documents were about to be signed. Despite the sales rep informing me that it was an honest mistake, there was very little chance this was a simple data entry error for the following reasons: 1. The sales rep never offered to simply correct the paperwork. This is standard operating procedure if you make a typographical error. Instead he mentioned that for a 2017 the deal would have to be re-negotiated at a much higher price. 2. I was never verbally asked if I wanted a 2016. And I never indicated a desire to purchase a 2016. If a deal could not have been made for my requested price for the agreed upon car, logic dictates that the sales rep would have been forthcoming with the changes to the car offered at the agreed upon price. 3. There are significant differences between a 2016 and 2017 CR-V. There is no way to visually confuse the two model years. 4. The 2017 was in the process of being repainted. The sales rep would have to deliver the car to me at a later date. We discussed this delay in detail. This indicates the sales rep fully understood I wanted the 2017 model. There would be no reason to deliver a 2016 at a later date since presumably the 2016 was ready to drive off the lot. This implies that he fully knew I wanted the 2017. 5. I never looked at a single 2016 on the dealership's lot. I never test drove the 2016. Nothing I said indicated I wanted a 2016 model instead of the 2017 model. I certainly would never buy a car without test driving much less buying sight unseen. 6. The "negotiated" price for the 2017 CR-V that the dealer offered was coincidentally the exact list price of the 2016. It's impossible to need to negotiate the price of a car if they are charging the dealer's full price. I wouldn't feel the need to discuss my out-the-door price if I only intended to pay full price. Therefore, the only logical conclusion is the dealership switched the car to meet my needed price rather than adjusting the price of the needed car. 7. While the dealer claims I signed intent to buy a 2016, this was never verbally confirmed with me. When the deal was presented, a person's natural reaction is to focus on the pricing, rather than the car's details since it's assumed they didn't change. 8. We discussed the Carfax report stating that the 2017 was in an accident and that was the reason they were willing to negotiate a discounted price. As stated previously, there was no discounted negotiated price compared to the dealer's advertised price on the 2016 CR-V. It's not logical for a sales rep to agree that they were offering a discount on a car that was in an accident if there was no practical discount offered. This was an intentional effort on the part of the dealership to deceive me. More
by RickP
Employees Worked With
Bryant, Sarah Hernandez
September 07, 2019
Oil change and brake maintenance Appointment was scheduled promptly. Reminder email was helpful. Work was done in a timely manner. Brake maintenance was why I go to a dealer to care f Appointment was scheduled promptly. Reminder email was helpful. Work was done in a timely manner. Brake maintenance was why I go to a dealer to care for my car. More
by Honda girl!
Employees Worked With
Louis James
August 24, 2019
A great partner to work with when buying a car! We bought a vehicle from Ben 2 weeks ago and it was truly a stress free experience. Thank you so much Ben for all of your hard work and making the sa We bought a vehicle from Ben 2 weeks ago and it was truly a stress free experience. Thank you so much Ben for all of your hard work and making the sale easy! You were fabulous to deal with. More
by Donna t
Employees Worked With
Ben Parker
August 07, 2019
Service Robbie ( Scott Clark Honda) did a great job as always explaining what I needed and gave me the time it would take. I was out in the promised time. W Robbie ( Scott Clark Honda) did a great job as always explaining what I needed and gave me the time it would take. I was out in the promised time. Would definitely recommend. More
by Barrett
Employees Worked With
August 06, 2019
Great Staff! All the staff members at this location are great to deal with. They are very helpful and accomodating. Especially the service team. While I was there All the staff members at this location are great to deal with. They are very helpful and accomodating. Especially the service team. While I was there having something replaced on my vehicle they kept me updated and made sure I was comfortable. I actually enjoyed the enviroment while waiting for my car to be complete. More
by sfcuth
Employees Worked With
Tonya and Chris Wagner
July 29, 2019
Used car purchase This dealer is 2 hours from my house, but I chose it because of the variety of used vehicles. I worked with Rachel Hughes, an excellent salesperson a This dealer is 2 hours from my house, but I chose it because of the variety of used vehicles. I worked with Rachel Hughes, an excellent salesperson and great communicator. It took multiple negotiations and more than 1 visit for the sales manager to agree on pricing. Fortunately I had confidence in Rachel and I am satisfied with the vehicle and price paid. The finance meeting with Roy Hamilton went well, but I think I signed fewer documents when I bought my house! More
by OHILJ
Employees Worked With
Roy Hamilton, Rachel Hughes
July 20, 2019
The best car buying experience I’ve owned a number of cars but the car buying experience at Scott Clark Honda has been the most memorable. There isn’t a nicer guy in the business th I’ve owned a number of cars but the car buying experience at Scott Clark Honda has been the most memorable. There isn’t a nicer guy in the business than George. From the moment I arrived he made sure I was a priority and was listened to. He went above and beyond to try and help me get into a new Honda Accord. Thanks to him and many others it all worked out in the end and I walked out with a smile on my face. I continue to be amazed by the customer service at Scott Clark Honda. Everyone I dealt with was extremely courteous and never felt pressured to do anything I wasn’t comfortable with. I look forward to being a customer for many more years to come. More
by Sam Franchi-alfaro
Employees Worked With
George Billett, Victoria McCleave
