
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have a 2011 Prius. I still don’t have 100,000 miles on it and it is very dependable. A part of that was due to getting a great free service plan for the first 4 I get I still don’t have 100,000 miles on it and it is very dependable. A part of that was due to getting a great free service plan for the first 4 I get my oil changed there,I have put on one set of tires and one set of brake pads. You don’t want to know the gas mileage I get. My husband loved to figure out how many miles we used to get. I love Scott Clark because of the people that work in service. They have always gone out of their way to help me with any issues or questions I may have. They have a nice clean waiting area with a WiFi charging and even a free manicure. Did I tell you about the coffee machine that makes delicious treats or black which ever you prefer. I don’t have a negative comment about them. Thanks Service!!! More
Great service very profesional they take care all the time El personal de venta muy profesional time El personal de venta muy profesional More
I tried to give this dealership another chance and once again they blew it. I have been told so many lies and to this day only one item is fix but it took 2 weeks and me calling them on it for them to ask again they blew it. I have been told so many lies and to this day only one item is fix but it took 2 weeks and me calling them on it for them to ask me if I had my car because they couldn’t find it. I’m really in shock at how they have continued to treat me and not fix my car as of today. I promise I am going to every review site and making it known just how rude and how much they are NOT to help the customer. This is so unprofessional. by looking at some of the other reviews this location isn’t working on to much with the customer satisfaction.. so Chris Cady @ Scott Clark hope your reading all the bad comments. More
The staff were friendly and professional in their efforts and clearly understood what they were doing. The waiting room was roomy and comfortable. and clearly understood what they were doing. The waiting room was roomy and comfortable. More
Mr. Pete Acree, the service manager, was very disrespectful and rude as I experienced some trouble with the work one of his technicians done. He failed to hear me and continue to be aggressive in disrespectful and rude as I experienced some trouble with the work one of his technicians done. He failed to hear me and continue to be aggressive in his response. I would give him a zero for customer care, if possible. More
Mr. Acress turned it around for me. My day ended better than it started. I truly appreciate Mr. Acree re-evaluating my concern and making the adjustments. Thanks than it started. I truly appreciate Mr. Acree re-evaluating my concern and making the adjustments. Thanks More
The service technician was polite, pleasant and know knowledgeable. She did what she said she was going to do when she said she was going to do it. knowledgeable. She did what she said she was going to do when she said she was going to do it. More
The representative at Scott Clark Toyota was friendly and helpful. The service took longer than expected, but part of the work was covered in my maintenance agreement so I am ok with the additional time nece helpful. The service took longer than expected, but part of the work was covered in my maintenance agreement so I am ok with the additional time necessary. More
Excellent work Finish my car before time we always go Scott cleark we like our maintenance manager Scott cleark we like our maintenance manager More