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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
October 10, 2022
Always have a positive experience when I bring the car in for service. Everyone is very helpful. for service. Everyone is very helpful. More
by PB314
Verified CustomerEmployees Worked With
October 07, 2022
Consistent great service from this dealership Excellent communication and efficient turn around time to our fleet of vehicles that are in high demand communication and efficient turn around time to our fleet of vehicles that are in high demand More
by bruceminer
Employees Worked With
Other Employees :
Lauren McGloin, Kevin Vernon
October 07, 2022
Great cars & great staff! ! Will definitely return and recommend Scranton to everyone. Good job all. ! Will definitely return and recommend Scranton to everyone. Good job all. More
by MVTL5633
October 07, 2022
I enjoyed my visit with Scranton Chevrolet the other day for my oil change and tire rotation. for my oil change and tire rotation. More
by TBENT4098
Employees Worked With
October 06, 2022
Pitiful. Mechanic did not check work resulting in second visit and a tow. Won’t be back Mechanic did not check work resulting in second visit and a tow. Won’t be back More
by dgwlc
Employees Worked With
October 06, 2022
Tammy in service was amazing, as always! She made sure my vehicle was ready well in advance of when I needed it! She made sure my vehicle was ready well in advance of when I needed it! More
by WILDS74
Employees Worked With
October 03, 2022
They fixed my break issues which was great and covered under warranty. However while they had my vehicle I asked for a tire rotation and oil change. Neither was performed even though I paid for it to be under warranty. However while they had my vehicle I asked for a tire rotation and oil change. Neither was performed even though I paid for it to be done. More
by ARGASANN25
Employees Worked With
October 01, 2022
My last 2 service appointments were not satisfactory. Transmission fluid flush and vehicle needed to be returned due to low fluid level and new front brakes and rotors and vehicle needed to be returned b Transmission fluid flush and vehicle needed to be returned due to low fluid level and new front brakes and rotors and vehicle needed to be returned because of squeaking which is still not rectified More
by brian@altaenv.com
Employees Worked With
October 01, 2022
The service team is top shelf. Customer first approach is how they do things. Won me over as a customer. Tammy, Lauren, Andy, Anna and the shuffle driver (can’t remember his name Customer first approach is how they do things. Won me over as a customer. Tammy, Lauren, Andy, Anna and the shuffle driver (can’t remember his name) we’re the best I have ever experienced. WELL DONE. More
by Jim.ferreira
Employees Worked With
Other Employees :
Edward Haddad, Lauren McGloin, Andrew Macierowski
September 29, 2022
Very helpful and fast to respond to requests. Did a great job explaining the issues and what they were doing to correct it. Did a great job explaining the issues and what they were doing to correct it. More
by carlos.m.evams
