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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
August 24, 2022
Bill was very informative with the vehicle’s. He went out of his way to send a video to me of the truck I was interested in before going to the dealership. Bill made me feel welcome and wasn’t yo He went out of his way to send a video to me of the truck I was interested in before going to the dealership. Bill made me feel welcome and wasn’t your typical “car salesman” who are just looking for the sale. Very friendly and I will be going back to Bill for any other cars I may need in the future. More
by pollardp37
Employees Worked With
Bill Buswell, Edward Haddad
August 23, 2022
Nicco Brown was a pleasure to do business with. He is very friendly and not over aggressive selling you a car. He is a perfect example of how a customer wants to be treated buying a car. He is very friendly and not over aggressive selling you a car. He is a perfect example of how a customer wants to be treated buying a car. More
by mrmagoo052372
August 22, 2022
Kyle did a great job and I was in and out quickly. Saved my vacation plans. Saved my vacation plans. More
by Trotter276
Verified CustomerAugust 22, 2022
Service Department was able to get me an appointment last minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! More
by danielp654
Employees Worked With
Other Employees :
Edward Haddad
August 21, 2022
First time I came to this dealership. They were great, fair, no pressure and I left in my new cat. Definitely recommend They were great, fair, no pressure and I left in my new cat. Definitely recommend More
by jacalynshefcyk
August 20, 2022
The customer service, should be more cordial with the customer.need toi improvement.Then you customer.need toi improvement.Then you More
by Hsantiago860
August 19, 2022
Steven was Excellent from Start to finish. He was very honest , and up front and right on top of things. He took care of Everything for me. I love my car, and would give Him my highest recomme He was very honest , and up front and right on top of things. He took care of Everything for me. I love my car, and would give Him my highest recommendation. Ed was great as well. More
by Ilene79
Employees Worked With
Edward Haddad, Steven Murphy Sr.
August 19, 2022
Great service department Lauren and Andrew were on top of everything keeping us updated with progress. This was the 4th service department we have dealt with for the same problem. No one cared about fixing everything keeping us updated with progress. This was the 4th service department we have dealt with for the same problem. No one cared about fixing it but we were about ready to give up but they diagnosed the problem immediately and did the repairs in a timely fashion. Thanks again for the great service. More
by Raybetchester
Employees Worked With
Lauren McGloin, Andrew Macierowski
August 19, 2022
Great to work with. Great staff. Salesperson was trustworthy. Would return again. Facilty was clean Great staff. Salesperson was trustworthy. Would return again. Facilty was clean More
by jasmithpt
Employees Worked With
