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Scranton GMC of Vernon

Vernon, CT

4.4
2,995 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,995 reviews

November 11, 2020

Everyone is very helpful, friendly, courteous & professional. Scranton did great job with major problem with 2 day old truck. No problem with Dealership. I had a issue with GM taking way to long f More

by MM7717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Sierra Moses
November 11, 2020

The sale department is very responsive to our questions and prices are competitive. Service department is great they will follow up daily on the status of our car. More

by SDALENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie
November 04, 2020

I was not happy that the TPMS relearn process was not performed. I do not have the necessary relearn tool needed to do it myself. More

by TRIPP_SYMMES
Recommend Dealer
Yes
Employees Worked With
David Rogers
Nov 11, 2020 -

Scranton GMC of Vernon responded

Mr. Symmes - I have reached out to our Service Department to get the particulars of the situation and make sure nothing was missed when your vehicle was serviced. However, I am more than happy to have the director of the service department call you directly if you think it would be more productive. That way you would have the opportunity to ask any specific questions you many have, including why the TPMA relearn was not performed. Please just respond to this review (privately, if you prefer) and let us know if you would like to be reached out to and what is the best time/number to reach you, Thank you for the feedback.

November 04, 2020

James was very helpful, and I am very pleased with the service I got and will be back for sure couldn’t ask for a better experience More

by BUDDACARLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

I was looking a new/used truck, I keep all my vehicles for 15+ so I wanted something specific that will serve my needs for a long time. Billy found me the perfect truck, made us feel at home despite this More

by CAMOTRIPOD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne, Trevor Barbersek, William Anastasio
November 01, 2020

Good customer service but no complimentary car wash 2 visits in a row. I use this dealership because custom service is consistently good compared to Valenti. More

by Syreeta Brainard-King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers
November 01, 2020

Great job and great price Highly recommending for Great job and great price Highly recommending for servicing you vehicle This is my 3rd truck that I own and buy from this dealer Keep up a good wa More

by Srafalowski@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Benard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, Trevor Barbersek, Jim Schaller, Joe Malenfant, David Rogers, Ashley Corey
October 31, 2020

Service team is quick and professional. They were a absolute pleasure to deal with. I highly recommend Scranton Motors to everyone. Just a great job by everyone. More

by Jborovicka23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Soucie, Beverly Rhoads, Trevor Barbersek, David Rogers, Ashley Corey
October 31, 2020

Great overall staff very helpful wont give up until they put you in the right in the right vehicle for your expense thank you james More

by HOMELINE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Champagne
October 31, 2020

Very accommodating, needed same-day service without an appointment. Completed service in timely manner. Kept me informed of status of service, with cost quote. Alex More

by ALEXCARDONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie
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