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Scranton GMC of Vernon

Vernon, CT

4.4
2,984 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 2,984 reviews

July 10, 2023

Scranton and Frank specifically provide excellent customer service. He makes sure that the customer is informed and advised. Things are done when he says they will be done and generally within the es More

by DPELTIER3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Corey
July 09, 2023

Easy to deal with. Repairs done timely. Car was washed when I picked it up. More

by sekz17
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 09, 2023

Service dept is always spot on! Quick and thorough. Makes my life easy. The techs and reps are the best! More

by klchasse10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Scranton motors personnel know how to treat customers so they feel at home and confident they are getting good service from people who know their business More

by timc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

Air. Bag recall. Made appt. Replacement done quickly. Completed before quoted due time. Very friendly customer service. More

by Russking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Corey, Jeff Borovicka
July 05, 2023

Very helpful and kind! Kept in touch before appointment to verify, offered valuable information about the vehicle, and was very transparent and upfront about all business d More

by nitsua128
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Brought vehicle in for oil change and multi-point inspection. Had to ask them to top off low brake fluid.Vehicle’s electrical system failed literally 3 hours after leaving there,had to be towed to me More

by lfitzgerald068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Scranton GMC of Vernon responded

We are very sorry that you had additional issues after your appointment. You clearly take good care of your vehicle -since the purpose of the appointment was to keep up with the routine maintenance. Did you contact anyone in the service department about the electrical issue? If not, and you'd like us to see what we can do to help get it figured out, please reply back to this review and I will get you connected with the service manager. Thanks for letting us know what happened, and make sure to let us know if there's anything we can do to help. Have a nice night.

July 04, 2023

Kayla made buying a new car stress free . She also took the time to explain all the features on my new car took the time to set up my phone on my new car. More

by jarvis.michele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
July 03, 2023

Fast service Got car in and done and checked out quickly. Even with a car wash. More

by ROBC
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
July 03, 2023

Thank you for being an honest car dealership! Your Service Dept. goes beyond being reputable, you excel. Being a woman with seniority of years, I hear about my peers having distressing encounte More

by VALACCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe (?), Jeff Borovicka
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