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Scranton GMC of Vernon
Vernon, CT
2,982 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,982 reviews
March 22, 2023
The service technicians left my car an absolute mess they stepped on my seats and seat backs with greasy boots, and never cleaned them up. They also scratched a bunch of my interior plastic trim when they wh stepped on my seats and seat backs with greasy boots, and never cleaned them up. They also scratched a bunch of my interior plastic trim when they where taking a part the back to look for the water leak. When I brought the car back and asked them about it the service manager said he would make sure they thoroughly clean the car and that it was unacceptable the way they left my car. They never addressed the scratches that I pointed out. They asked me to leave my car there for half the day so that they could thoroughly clean it, so I was out just about a full day with the car again. When I went back to go pick up my car, all they did was clean up their dirty foot prints. They never cleaned the headliner that they left greasy handprints on and never did anything about the scratches on my trim. I figured they would do a detail on the inside of my car to make up for the damage and the messy way that they left it. They did a crappy job cleaning only their footprints and nothing else. There’s no way I should’ve been without a car for almost a full day to clean up some foot prints. More
by jackiejenks
Verified CustomerEmployees Worked With
March 22, 2023
Easy to schedule appt. Communication from the tech was excellent. Cost of services are very high when compared to other car repair companies Communication from the tech was excellent. Cost of services are very high when compared to other car repair companies More
by guerralisa5
Employees Worked With
March 21, 2023
Excellent straight forward sale's associates and finance representatives. I will shop there again for a vehicle representatives. I will shop there again for a vehicle More
by Salmonella
March 20, 2023
They have always taken very good care of my truck. Easy to make appointments. In and out very quickly. Never had any complaints. Easy to make appointments. In and out very quickly. Never had any complaints. More
by rdavis22
Employees Worked With
March 19, 2023
Got my car back after repair and i picked it up with a broken taillight and they won’t replace it . Terrible customer service broken taillight and they won’t replace it . Terrible customer service More
by ZEEKECAMPOS97
March 19, 2023
Deceitful misleading and time wasting! Worst vehicle buying experience in my forty years of life. Have recommended people I know in the area to avoid them. Worst vehicle buying experience in my forty years of life. Have recommended people I know in the area to avoid them. More
by jdionnefloors
Employees Worked With
Fred Nassiff
March 19, 2023
Staff are professional. All work has been timely and within quoted prices. Washing the vehicle after service is a nice touch. All work has been timely and within quoted prices. Washing the vehicle after service is a nice touch. More
by BRIANJAXON
Employees Worked With
March 18, 2023
Everyone was courteous,friendly but still professional Kayla and Evan were very thorough on point Kayla and Evan were very thorough on point More
by phbenson
Employees Worked With
