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Scranton GMC of Vernon

Vernon, CT

4.4
3,005 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,005 reviews

July 15, 2022

Old time service with good value great job thank you guys only fix what you need it fixed stand by their word More

by karpys1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 15, 2022

My XTS was at the dealership, in service bay, for seven working days to figure transmission issues, 7/5 - 7/13. And no loaner available! Really?? It wasn’t until I spoke to Jose in person, who was great More

by geadurkee
Recommend Dealer
No
Employees Worked With
Jim. Not certain of last name.
Jul 15, 2022 -

Scranton GMC of Vernon responded

You are 100% right. You should have been kept in the loop and definitely should not have had to chase anyone down for an update on your vehicle. While I can't say exactly WHY the breakdown in communcation happened, we clearly dropped the ball here so please accept our apology. We are, however, happy to hear that in the end, the issue was corrected. Thank you for taking the time to leave such honest & constructive feedback, especially your thoughts on how we can do better in the future. We are always grateful when we get the opportunity to see a situation from the customer's point of view. So grateful in fact, that we have already put this on the agenda for our next staff meeting :) So thanks again and have a great weekend!

July 15, 2022

Great service and really great people. I’ll alway take my car to your dealership. More

by Pinetree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
July 14, 2022

Car seems to be finally fixed. It took three times. Not the service depth. Fault it was delayed by warranty company More

by BILLBENITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
July 13, 2022

GREAT car buying experience! Kayla was extremely helpful over the phone to work out as many details as possible before I traveled from New Hampshire to Connecticut to purchase t More

by seamorehillsfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Comarotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
July 13, 2022

I had a great experience, sales and finance were wonderful to work with, so appreciated! More

by LFRANKOVITCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
July 12, 2022

I always have a great experience when I get work done here by the Service Department. More

by mcgregor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
July 10, 2022

Jeff was friendly, courteous and attentive. I will definitely return to have my car serviced at Scranton Motors. More

by Francie K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
July 10, 2022

I had a flat tire and purchased a new tire from Scranton Motors. All went well. More

by AGSHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Jeff Borovicka
July 08, 2022

They fix the problem the first time. Very happy with there service. I would come here again More

by Pelletierchase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
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