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Secor Chrysler Dodge Jeep Ram
New London, CT
550 Reviews
Looking for a new Chrysler, Jeep, Dodge, RAM or used car in New London? You've come to the right dealership! We provide everything automotive, with great prices and customer service. Buy new or used car in the New London, Mystic, Groton, and Norwich CT area from Secor. You'll get a reliable and stylish new car at a price you can afford. Call us, or come see us in person today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 550 reviews
March 29, 2024
Great staff, great team. Thank you for looking out for me and the family! Would highly recommend this place to anyone! Thank you for looking out for me and the family! Would highly recommend this place to anyone! More
by johnnybenton723
Verified Customer
Helpful March 28, 2024
Chris our salesman was awesome! ! Down to earth guy that is very friendly and not pushy at all! I would highly recommend dealing with him!! 10 stars in my book- Amy & Ryan C ! Down to earth guy that is very friendly and not pushy at all! I would highly recommend dealing with him!! 10 stars in my book- Amy & Ryan C More
by ibsmechanical
March 26, 2024
My work van was damaged when I brought it in and nobody said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed fo said anything now I have to bring it in for a week minimum for the body repair and it will never be good as new . How am I going to be reimbursed for this major inconvenience? More
by rgbetjemann
March 26, 2024
I had gone to several dealerships prior to Secor, and I really felt like I was being taken advantage of in all of them! My experience at Secor was quite the opposite. Everyone that I dealt with from begi really felt like I was being taken advantage of in all of them! My experience at Secor was quite the opposite. Everyone that I dealt with from beginning to end was very kind and accommodating. I really wanted to give this dealership a 5 star rating, but I felt that the detail department really dropped the ball. I purchased a used Jeep Cherokee, which had white paint primarily on the passenger seat. My dad was able to remove the paint off of the upholstered section of the seat (so it stands to reason that the detail department should have been able to do the same). And I am still waiting for someone to get back to me with a suggestion on how to remove the paint from the leather trim. Also, there was a used chapstick in one of the interior compartments. Not a big deal, but certainly something a competent detail department would have noticed. That being said, it would not deter me from purchasing another vehicle at this dealership. Just be aware if you purchase a used vehicle, you will probably have to clean it more thoroughly when you get it home! More
by coriebrowndoyle
March 22, 2024
My Jeep went in for a one day 100,000 mile service, that turned into a three day nightmare. I was informed it needed an oil cooler and it was very expensive. I was then told it needed brake pads and roto turned into a three day nightmare. I was informed it needed an oil cooler and it was very expensive. I was then told it needed brake pads and rotors, but they needed to be replaced together? I don’t know why the rotors couldn’t be resurfaced? Then I was told I had a seized caliper, we drove the car in and it was fine and why it wasn’t found when the brakes were inspected. It made me question the skill and integrity of you mechanic and dealership! The days and $2800 dollars later, I finally got my Jeep back. I own three Jeeps and I will probably not bring them to your dealership. I was very disappointed. More
by AL.AKSTEROWICZ
Employees Worked With
March 19, 2024
The dealership was most helpful well knowledged about the vehicle I bought. I couldn’t asked for any better crew and their help. vehicle I bought. I couldn’t asked for any better crew and their help. More
by Bmrwilsonb
March 16, 2024
Very pleased how we were Treated at your dealership Laura was great even sent a message the day after delivery to make sure all was good. Laura was great even sent a message the day after delivery to make sure all was good. More
by tbrady21
March 15, 2024
Paul was amazing! Helpful, informative, timely got my Jeep fixed so I could get home. Helpful, informative, timely got my Jeep fixed so I could get home. More
by jelloe39
Employees Worked With
March 15, 2024
Paul was nice and accommodating. The service cost felt high, but they fixed my issue. The service cost felt high, but they fixed my issue. More
by tim21983
March 13, 2024
Melissa and her team where professional and attentive! ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, t ! There was an issue with my trucks door handle and Melissa made sure that i was completely satisfied before the truck left the service department, thanks again. Chris More
by chrislaquitara
