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Secor Volvo Cars
New London, CT
1,480 Reviews
Secor Volvo Received the 2025 CT Volvo Dealer of the Year Award for the 6th consecutive year as well as the 2025 Consumer Satisfaction Award for the 8th year in a row - Consumer Satisfaction Awards recognize the top 10% of auto dealerships delivering exceptional customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,480 reviews
November 17, 2021
Good service. Timely, virtuous, precise. Nice experience Good service. Timely, virtuous, precise. Nice experience overall. Thank you. No issues or complains. Will come back. Good service. Timely, virtuous, precise. Nice experience overall. Thank you. No issues or complains. Will come back. More
by srdjan56
Verified Customer
November 11, 2021
We were very pleased with the service at Secor. The sale was very fair and easy. Best relationship with a car dealership so far. was very fair and easy. Best relationship with a car dealership so far. More
by yankeecat51
Employees Worked With
November 11, 2021
Steve knows the ins and outs of the Volvo cars the way any salesperson should. After driving two different Audi's it was time to get in the Volvo and drive an XC-90. For the test drive Steve gave a previe any salesperson should. After driving two different Audi's it was time to get in the Volvo and drive an XC-90. For the test drive Steve gave a preview of the car and all its features before putting me in the driver seat. He gave a full tutorial of what the car was capable of doing and how it performed. After figuring out which car I wanted, he made sure it was clean as a whistle and was able to do everything I requested as to minor body repairs (bought a used model.) I would highly recommend Steve to anyone shopping for a Volvo. More
by Jarrad Horsley
November 06, 2021
Very pleased with our sales professional Stephen Plona my wife love's the new XC90! wife love's the new XC90! More
by Jim
November 05, 2021
From the beginning of my search for the vehicle I was looking for to the final sale everyone was completely personal with me. I forget her name but the young girl who was trying to schedule me a sales ap looking for to the final sale everyone was completely personal with me. I forget her name but the young girl who was trying to schedule me a sales appointment was totally understanding of my situation to me showing up on a Saturday and meeting Jake, who I must say was the best and continues to be there for me. To Steve in finance who explained everything to me in a way I could understand and not feel I was being pressured. It has been a very stress less experience. I want to Thank all of them. More
by DMORRA
November 04, 2021
Flexible and fast they are very courteous and the facility was clean. Appreciate them accommodating my schedule. facility was clean. Appreciate them accommodating my schedule. More
by brionbonk
November 02, 2021
Everyone was extremely helpful and accommodating with their time & knowledge. Would recommend this dealership to my friends. their time & knowledge. Would recommend this dealership to my friends. More
by GINNYANDWHITEY
October 31, 2021
Always a pleasure to work with and you are certain that it is fixed right They are loaded with information and continually keep you updated it is fixed right They are loaded with information and continually keep you updated More
by SDUCEY
October 31, 2021
Attentive and efficient.In and out in record time.Thought it would be 3 hrs but done in just over 1.Yeah! it would be 3 hrs but done in just over 1.Yeah! More
by AFSCRANTON
Employees Worked With
