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Serra Ford Rochester Hills
Rochester Hills, MI
1,461 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,461 reviews
August 13, 2025
Dealership itself was very nice despite construction going on. Nick assisted me with the purchase of my car. He was very personable, thorough and very helpful with the process. Overall great experience! going on. Nick assisted me with the purchase of my car. He was very personable, thorough and very helpful with the process. Overall great experience! More
by Lisa
Employees Worked With
Nick Dyer
August 13, 2025
Great experience, believe I paid a fair price and everything went smooth. Nick was very accommodating, made sure vehicle was prepped, gassed and my one concern was immediately addressed. Only minor everything went smooth. Nick was very accommodating, made sure vehicle was prepped, gassed and my one concern was immediately addressed. Only minor downside was the place was tore up for construction (unavoidable) More
by mikeatucker111
Employees Worked With
August 13, 2025
Very helpful sales staff. They went over all the features of my new Explorer. I’ve had other vehicles serviced there and I was very satisfied. They went over all the features of my new Explorer. I’ve had other vehicles serviced there and I was very satisfied. More
by dtk1953
Employees Worked With
August 12, 2025
Very helpful and very knowledgeable. Would definitely use SERRA again for a car purchase. I would recommend Jeremy Randolph to a family and friends. Would definitely use SERRA again for a car purchase. I would recommend Jeremy Randolph to a family and friends. More
by jwilton
August 12, 2025
Ryan M. was a great help getting me in and out with a great product, My new F150. was a great help getting me in and out with a great product, My new F150. More
by Shawn Eickholdt
Employees Worked With
August 11, 2025
Excellent customer service. I worked specifically with Lazer in the sales department. I traded in my previous vehicle and got into a new lease. I’ve never leased before and Laze I worked specifically with Lazer in the sales department. I traded in my previous vehicle and got into a new lease. I’ve never leased before and Lazer made the process extremely simple and smooth. 5/5 stars More
by Justin
Employees Worked With
August 10, 2025
Great experience over all! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! ! Sales, transfer of title and plates! Would and have recommended Bailey Czuchaj she is fantastic! More
by Dee
August 07, 2025
Go see Brad Schiller! Best sales associate!! Second lease and he continues to make the process seamless. Best sales associate!! Second lease and he continues to make the process seamless. More
by ashleymeltzer
Employees Worked With
August 06, 2025
I had a fantastic experience at Serra Ford working with Michele Dargis! She was warm, knowledgeable, and made the entire car-buying process easy and enjoyable. Michele truly listened to what I needed and w Michele Dargis! She was warm, knowledgeable, and made the entire car-buying process easy and enjoyable. Michele truly listened to what I needed and went above and beyond to find the perfect vehicle. I highly recommend her and Serra Ford to anyone looking for a stress-free, five-star experience! More
by Elizabeth P
August 05, 2025
Great service on all points! Starting with my salesman, to admin, to service. I've been with this dealership for 30 years, and basically they have a customer for life. Hopefully Starting with my salesman, to admin, to service. I've been with this dealership for 30 years, and basically they have a customer for life. Hopefully Ford keeps offering good vehicles for a fair price so I can keep my promise of being a customer for life! More
by suzannebaiardi
Employees Worked With
