Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Ford Rochester Hills
Rochester Hills, MI
1,330 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,330 reviews
April 10, 2014
Excellent Customer Service I am new to the area and was looking to find a dealership to service my Ford Cmax. I called the dealership and talk to David Duncan who not only took I am new to the area and was looking to find a dealership to service my Ford Cmax. I called the dealership and talk to David Duncan who not only took the time and explained my maintenance schedule to me, he sincerely welcomed me to the area. I found out I wasn't due for service as I originally believed and was not pressured into services I didn't need. He suggested the best maintenance schedule based upon my driving habits and explained Huntington Ford's pricing to me. It was refreshing to experience a dealership and person who was interested in my needs and not just my money. Thank you David for your help and you have gained the trust of a new customer. More
by virginakline
April 10, 2014
Jim Bommarito We love Jim, he is the reason why we have bought 3 cards in the past 5 years from Huntington. What a vauable asset to have!!! We love Jim, he is the reason why we have bought 3 cards in the past 5 years from Huntington. What a vauable asset to have!!! More
by anna6
Employees Worked With
April 10, 2014
Best Dealership ever! Bruce Robinson has assisted me over the past 15 years with the leasing of new vehicles. I highly recommend Bruce and Huntington Ford without any rese Bruce Robinson has assisted me over the past 15 years with the leasing of new vehicles. I highly recommend Bruce and Huntington Ford without any reservation. More
by cfoster627
Employees Worked With
Bruce Robinson
April 10, 2014
Fusion Titanium Shawn Burchi is the best salespersom I've ever worked with and I've been buying/leasing cars for 40 some years. I would recoomend her and Huntington F Shawn Burchi is the best salespersom I've ever worked with and I've been buying/leasing cars for 40 some years. I would recoomend her and Huntington Ford in a heartbeat. More
by dczegus
Employees Worked With
April 08, 2014
Pleased with Tonya Murray Went to turn in my lease and lease another car from Tonya, the experience was great and a smooth transition. Would recommend to anyone looking at Ford Went to turn in my lease and lease another car from Tonya, the experience was great and a smooth transition. Would recommend to anyone looking at Fords. More
by jl4412
Employees Worked With
Tonya Murray
April 08, 2014
There When I Needed Them Most Brad Schiller was there when I was in a difficult situation and thought I wouldn't be able to purchase a vehicle. In fact, I mention Huntington Ford Brad Schiller was there when I was in a difficult situation and thought I wouldn't be able to purchase a vehicle. In fact, I mention Huntington Ford and Brad Schiller in my book, "Let Me Tell You What Happened," because I was so grateful for his help. I would never go to another dealership! I have been working with Brad and Bruce Robinson for the last 12 years and they have always helped me along the way. Other dealerships were not accommodating whatsoever when I was in a desperate situation. I cannot be more thankful, and satisfied, with the service they have given me. More
by debimartone
April 08, 2014
New Car Lease I never like searching for a new car. However, this experience was very pleasant. I had a wonderful sales person in Tonya Murray....who was so polite I never like searching for a new car. However, this experience was very pleasant. I had a wonderful sales person in Tonya Murray....who was so polite and knowledgeable about the product. She was very helpful and was able to get me in the perfect car at the right price. She really works with you and is so patient and understanding about what you really need. Thank you for everything. I am a very happy customer. More
by sbauman
Employees Worked With
Tonya Murray
April 07, 2014
Great service I just moved to Michigan and have been looking for a car for a while, and shopped to lots of dealerships but none compares with the excellent service I just moved to Michigan and have been looking for a car for a while, and shopped to lots of dealerships but none compares with the excellent service that Greg Z. gave me and my wife. I'm coming back to get our second car soon. More
by newaround
Employees Worked With
Greg Zytowski
April 07, 2014
Bruce Robinson My family and friends come to your dealership because of Bruce Robinson. I feel he is fair and that we can trust him. We are always pleased with ou My family and friends come to your dealership because of Bruce Robinson. I feel he is fair and that we can trust him. We are always pleased with our purchase. More
by donnao1
Employees Worked With
Bruce Robinson
