Serra Ford Rochester Hills

I drove from Bay City to find my Ford Bronco and worked with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything a with Shawn B. At Serra Ford. It had been quite some time since I bought a vehicle but she kept me clam through the process and explained everything about my new car. The financial part took a bit because they were extremely busy and short staffed but I got the vehicle I wanted at a price that worked in my budget. More

Serra Ford is an outstanding Ford dealership for sales and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently and service. I've been a customer for years. Mike LaRose has provided outstanding service to my family in selecting multiple vehicles, most recently for my daughter. His willingness to go above and beyond to help us get this done, and genuine care for our family, spoke volumes. I also have to recognize the service department, especially Matt Weyers and Jamey Gunter who have demonstrated the same qualities over the years. Greatly appreciated!! More

Amazing experience with Bailey I highly recommend her and Serra Ford Rochester Hills. I will be recommending both to my friends and family along with going back yo Bailey for our next vehicle. Serra Ford Rochester Hills. I will be recommending both to my friends and family along with going back yo Bailey for our next vehicle. More

Brad Schiller has always taken care of me and my MANY lease renewals over the years. Always a pleasant experience!! lease renewals over the years. Always a pleasant experience!! More

I JUST stopped in to see the new Bronco Sport color- Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the Azure Blue as my daughter just started the quest of looking for vehicles. Our sales person Rachel, pointed me to where to find it. She asked all the “sales” questions how she could help…. I replied just looking. She stayed persistent, but not overbearing. Rachel said she wanted to earn our business and she sure did - even after telling her not to “spin her wheels” as we already found the the vehicle at the price point my daughter was happy with. Definitely recommend Rachel for sales! Have gone to this dealership for 20 years for service and parts. Top notch there too! More

Bailey Czuchaj made this experience wonderful! I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made I unexpectedly had to purchase a new car. Bailey provided options, had the cars ready to test drive, explained the differences of the cars. She made a stressful experience calm, quick, with exceptional customer service. These vehicles were priced amazing compared to the ones I looked at closer to home. Well worth the 1 hour drive. Would recommend working with Bailey!! More

Very happy with our lease especially our salesperson Shawn Burchi, this is or 3rd escape Shawn Burchi, this is or 3rd escape More

Serra Ford is an exceptional Ford Dealership in Rochester Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes Hills. Been going there for many years for Service (Shawn Habba is always very helpful) Woody Woodson is my salesman and has sold me 3 Ford Escapes. Always a pleasure! More

Has a great experience buying a used car here! Sales associate David Kerwin was patient, answered questions thoroughly, made sure I was aware of all fees and charges, and communicated regularly wi Sales associate David Kerwin was patient, answered questions thoroughly, made sure I was aware of all fees and charges, and communicated regularly without being pushy at all. Highly recommend! More

Relaxed and welcoming environment. Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate Strong attention to customer care and satisfaction. Everyone I encountered has been pleasant, upbeat, and helpful! Bailey Czuchaj, my sales associate is very knowledgeable about their products and goes above and beyond to take care of her guests! I highly recommend Serra Ford of Rochester Hills Michigan! More