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Serra Ford Rochester Hills
Rochester Hills, MI
1,433 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,433 reviews
January 04, 2026
If you're looking for a dealership that truly goes above and beyond, Lazer Volaz and the team at Serra Ford are an outstanding choice. Their professionalism, attention to detail, and commitment to making th and beyond, Lazer Volaz and the team at Serra Ford are an outstanding choice. Their professionalism, attention to detail, and commitment to making the buying process smooth really stand out. Lazer takes the time to listen, answer questions clearly, and make sure you feel confident every step of the way. Serra Ford as a whole delivers a welcoming atmosphere, fair pricing, and a level of customer care that’s hard to find these days. More
by Pauls
Employees Worked With
January 04, 2026
If you’re looking for a team that delivers outstanding service, genuine professionalism, and a smooth experience from start to finish, Lazer Volaz and Serra Ford are the perfect choice. From the moment I service, genuine professionalism, and a smooth experience from start to finish, Lazer Volaz and Serra Ford are the perfect choice. From the moment I reached out, they were responsive, knowledgeable, and committed to making sure every detail was handled with care. What stood out most was their clear communication and willingness to go the extra mile. They took the time to answer every question, offered helpful guidance, and made the entire process feel effortless. It’s rare to find people who combine expertise with such a friendly, down‑to‑earth approach, but they truly excel at both. Lazer Volaz brought an impressive level of professional insight, while Serra Ford added a thoughtful, customer‑focused touch that made the experience exceptional. Together, they make a team you can trust—reliable, efficient, and genuinely invested in delivering great results. I highly recommend them to anyone seeking top‑tier service. They’ve earned every bit of this five‑star review. More
by Pauls
Employees Worked With
January 03, 2026
I love my new vehicle! Great service and very informative information was given to me from my sales person Norman. The people were also very friendly. I would recommend th Great service and very informative information was given to me from my sales person Norman. The people were also very friendly. I would recommend them to anyone. Thank you very much for your service. It was greatly appreciated More
by russojoanne082
Employees Worked With
January 03, 2026
Best sales/service team in the business. ..Won't buy or service anywhere else. Brand new facility with amazing inventory. Worth the trip just to see the GIANT American Flags out front! ..Won't buy or service anywhere else. Brand new facility with amazing inventory. Worth the trip just to see the GIANT American Flags out front! More
by bobbyd2869
Employees Worked With
January 02, 2026
Our experience with purchasing a new vehicle from Serra Ford was great. Bailey our sales representative did an amazing job throughout the buying process. Very professional and friendly staff. Highly recomm Ford was great. Bailey our sales representative did an amazing job throughout the buying process. Very professional and friendly staff. Highly recommend this dealership. More
by jgrabinski
January 01, 2026
I have been working with this dealership long before it became Serra Ford, including the same salesperson. They have always served us well. became Serra Ford, including the same salesperson. They have always served us well. More
by drbobcornwall
December 30, 2025
Nick helped me and was very patient and helpful! He provided me options and went above and beyond so I can get a good deal! I would definitely recommend! He provided me options and went above and beyond so I can get a good deal! I would definitely recommend! More
by Reggie A.
Employees Worked With
December 29, 2025
Brandon Dadou was amazing and went above and beyond for us. He made me feel really comfortable throughout the whole experience as a newby to car buying. I highly recommend both him and Serra Ford Rochester us. He made me feel really comfortable throughout the whole experience as a newby to car buying. I highly recommend both him and Serra Ford Rochester. We will be going to him from here on out for our car purchases! 10/10 More
by Katie P.
Employees Worked With
Brandon Dadou
December 27, 2025
Purchase with Salesperson Lazer Bolaj was smooth. Vehicle features were explained well & thoroughly. Dealership is completely new build & well run. Vehicle availability was really good. Definitel Vehicle features were explained well & thoroughly. Dealership is completely new build & well run. Vehicle availability was really good. Definitely will come back to Serra Ford & Lazer for our next new vehicle purchase. More
by panjok
Employees Worked With
December 23, 2025
My experience at Serra Ford was very smooth and amenable. Shawn Burchi, my salesperson, went out of her way to be accommodating. Shawn Burchi, my salesperson, went out of her way to be accommodating. More
by danlewis
