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Serra Ford Rochester Hills
Rochester Hills, MI
1,330 Reviews
At Serra Ford Rochester Hills, we care deeply about giving our customers an enjoyable car-buying or -servicing experience.
With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Stop by our Ford dealership in Rochester Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day!
Walk into our Michigan Ford dealership anytime and you can expect to be assisted by a member of our Ford sales team within moments. The Serra Ford Rochester Hills sales professionals take pride in maintaining a friendly, no-pressure sales environment to ensure that our customers feel fully confident in their decision to lease or buy a new Ford or used vehicle. We also have experienced Ford service technicians on site to help keep your vehicle running like new, and if you'd like to make a repair on your own you can easily order OEM Ford parts through our parts center. Whether you're looking to buy a new Ford, a pre-owned Ford or a used vehicle of a different brand, our Ford sales team is sure they can match you with a vehicle that checks off every box on your list.
At Serra Ford Rochester Hills, our first priority is the satisfaction of our customers, so come visit our Michigan Ford showroom to see how we can make your car-buying decision an enjoyable and stress-free experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,330 reviews
September 07, 2021
Best car buying experience! Michael pidsosny was a great car salesmen he made everything very smooth an easy ! Very helpful an knew everything about the product he was selling ! car salesmen he made everything very smooth an easy ! Very helpful an knew everything about the product he was selling ! More
by Capone041612
Employees Worked With
Matt duggan, Michael Pidsosny
September 05, 2021
Hillary made buying a vehicular fun again! After going to multiple dealerships and having a rough time- Hillary made the experience easy, quick, and fun! Thank you SO much Hillary and Serra Ford for my 2021 multiple dealerships and having a rough time- Hillary made the experience easy, quick, and fun! Thank you SO much Hillary and Serra Ford for my 2021 Ford Bronco! I will be returning for all of me vehicular needs in the future!! And would absolutely recommended coming here to everyone! :) More
by Kaitlynoberc
Employees Worked With
Hillary Adams
August 28, 2021
Shawn Burchi did a great job making this deal work for me. Would highly recommend her to anyone for the purchase of a new vehicle. me. Would highly recommend her to anyone for the purchase of a new vehicle. More
by sognar
Employees Worked With
August 18, 2021
Wonderful leasing experience. Top-notch service from Woody! I believe this is my fifth vehicle from him. Great service and customer care. Woody! I believe this is my fifth vehicle from him. Great service and customer care. More
by MMSJ
August 14, 2021
Serra Ford is a great place wi the which to do business. Jon is very helpful, pleasant and honest. He made what could have been a very stressful situation very pleasant. I appreciate leasing a car from a de Jon is very helpful, pleasant and honest. He made what could have been a very stressful situation very pleasant. I appreciate leasing a car from a dealership that employs people of integrity. More
by Karen
Employees Worked With
Jon Maston
June 25, 2021
This is the 2nd time we have purchased a car from Bob Brani @ Serra Ford and found him to be helpful, honest and excellent at his job. He makes the whole process seamless. Thank you for the top notch se Brani @ Serra Ford and found him to be helpful, honest and excellent at his job. He makes the whole process seamless. Thank you for the top notch service again! More
by Deb & Alan S.
Employees Worked With
May 22, 2021
This is my 2nd review in 2 weeks. A few days after I purchased my Used car at Serra Ford I detected a issue,called them,they said"bring it in and we will check it out. Took my car in, gave me a loaner, purchased my Used car at Serra Ford I detected a issue,called them,they said"bring it in and we will check it out. Took my car in, gave me a loaner, called & texed me with updates during the duration. 100% resolved the problem, double checked EVERYTHING on the car.No other issues.Whether you need purchase a new, used car, or repairs. I HIGHLY RECOMMEND SERRA FORD. 100% SATISFACTION!!! More
by Carol D.
Employees Worked With
March 19, 2021
I recently purchased a 2018 Ford Mustang convertible from Mike Kopp. Not only am I thrilled with the car, I was also thrilled with the wonderful and attentive service I got from Mike. It was by far the best Mike Kopp. Not only am I thrilled with the car, I was also thrilled with the wonderful and attentive service I got from Mike. It was by far the best auto purchase experience I have ever had. Keep up the good work Mike! Wayne Bonus More
by wayne.bonus
Employees Worked With
Michael Kopp
