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Serra Trussville Kia
Birmingham, AL
2,279 Reviews
Since 1981 the Serra family has served the Trussville are and all the surrounding areas as well. We strive to deliver the best customer service every time, regardless of circumstances. In Trussville we have an amazing state-of-the-art Kia facility that will be able to provide you with whatever you may need from the Kia brand, and our friendly and knowledgeable staff will always be ready to lend a helping hand. Serra Trussville Kia happily serves our hometown as well as all the surrounding areas like Birmingham, Vestavia Hills, Leeds, Hoover, Moody, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,279 reviews
January 16, 2020
Courteous and professional The people at the Serra Trussville Kia service department were courteous and cheerful. The service was performed promptly. We very much appreciated The people at the Serra Trussville Kia service department were courteous and cheerful. The service was performed promptly. We very much appreciated the department’s friendly professionalism. More
by Rquarles0
Verified CustomerEmployees Worked With
"Bill", and a young man whose name I don't recall
Helpful January 16, 2020
I really like this dealership, they helped me get into a car,gave me a great performance,and treated me like a valued customer,I wud send anybody to y'all, thank y'all so much car,gave me a great performance,and treated me like a valued customer,I wud send anybody to y'all, thank y'all so much More
by jessieguess5
Employees Worked With
, Dalton McKay, Ross Dzabraev
January 15, 2020
Good service will bring my car again and again,my wife will bring here car too,she love the service every time she needs something done will bring here car too,she love the service every time she needs something done More
by kortene36
January 15, 2020
Very friendly, knowledgeable staff. Made the experience of buying a car not so bad. Appreciate the respect and professional from all employees. Will recommend you others. of buying a car not so bad. Appreciate the respect and professional from all employees. Will recommend you others. More
by mroberson66
January 14, 2020
Fast friendly service extremely pleased with the service as whole Thanks Again Mr Vance explained the things they checked or replaced afterwards he ask if I needed and else with a smile as whole Thanks Again Mr Vance explained the things they checked or replaced afterwards he ask if I needed and else with a smile More
by donaldlewey
January 13, 2020
Nice people, I love my new Kia Soul. For 20 years I’ve been a Toyota owner- but Kias’s comfort and reliability sold me. been a Toyota owner- but Kias’s comfort and reliability sold me. More
by michellehamrick
January 13, 2020
Was easy and was in and out pretty quick. It was mostly a low pressure situation. They got me decent financing and didn't try to bait and switch. low pressure situation. They got me decent financing and didn't try to bait and switch. More
by nolensb
Employees Worked With
Janeshia Griggs, Ross Dzabraev
January 13, 2020
I am very pleased with the service I got from Kia. They did a great job. I would take my car here for all my services. Highly recommend kia trussville to anyone. did a great job. I would take my car here for all my services. Highly recommend kia trussville to anyone. More
by shannonhudson92
Employees Worked With
Frankie Vance
