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Serramonte Ford
Colma, CA
328 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 328 reviews
May 21, 2022
Great service! Alfredo and the crew took care of me even when I told them I’d been up all night at a fire! They sped up all the things they could. Alfredo and the crew took care of me even when I told them I’d been up all night at a fire! They sped up all the things they could. More
by Mahones32
April 09, 2022
I was totally pleased with the customer service. Everything was explained. Would recommend to all Everything was explained. Would recommend to all More
by Bmershon
March 26, 2022
Very efficient service from beginning to end of vehicle purchase. We ordered the car online, completed the application and signed and picked up our new car all on the same day. Excellent service received purchase. We ordered the car online, completed the application and signed and picked up our new car all on the same day. Excellent service received from Seth Banko and Eric. More
by ExplorerFan
March 23, 2022
Provided emergency scheduling for our road trip. Explained and demonstrated the issue with patience and thoroughness. Amazing for a service department serving 1,000's of customers. Grateful to be Explained and demonstrated the issue with patience and thoroughness. Amazing for a service department serving 1,000's of customers. Grateful to be working with a dealer that loves their work. More
by kerry
January 31, 2022
Great new car department very helpful sales people like Michael Banko go out of there way to make to whole experience so simple and fast. Michael Banko programmed everything for me so my drive away was mag Michael Banko go out of there way to make to whole experience so simple and fast. Michael Banko programmed everything for me so my drive away was magnificent……. More
by MKelly01
January 29, 2022
The staff there very friendly and approachable.And the show room floor and other area of dealership very clean show room floor and other area of dealership very clean More
by lauritodondon
January 27, 2022
Warm and friendly, courteous and knowledgeable and efficient. Jhay and Jason gave excellent service. Will return to Jhay and Jason in the future and recommend their service to anyone. We felt confide efficient. Jhay and Jason gave excellent service. Will return to Jhay and Jason in the future and recommend their service to anyone. We felt confident and trusting in their service. 5+ stars. More
by rmberta70
January 09, 2022
We had a quick and easy time purchasing a new Escape from Serramonte Ford. Oday and Hamza were extremely helpful and no pressure. Serramonte Ford. Oday and Hamza were extremely helpful and no pressure. More
by JulieO
January 07, 2022
Erick is a very helpful with us he speak Spanish and a answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil More
by Gloriagil2488
January 06, 2022
Michael Seth Banko met me in the dealer lobby and assisted me in the purchase of my leased car. He was very professional and informative. He is the reason I concluded this transaction today. assisted me in the purchase of my leased car. He was very professional and informative. He is the reason I concluded this transaction today. More
by PricerichardsRichard
