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Serramonte Ford

Colma, CA

4.7
328 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 328 reviews

November 18, 2023

Bueno el servicio del dealer es muy bueno y la amabilidad de Jersson también muy satisfecho More

by Esalazar530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Serramonte Ford responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

November 15, 2023

The Serramonte Ford team and Jhay were great to work with. They made the process easy. More

by Jenn
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Serramonte Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

November 13, 2023

Gemma was great. . They were able to get me out the door quickly.would have liked a better sales rate the car. Need to work with pricing. More

by tomporows
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gemma
Nov 13, 2023 -

Serramonte Ford responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

November 09, 2023

Oday Alamour actually went outside to greet me as I was checking out the cars and trucks in front of the dealership. I spoke to him for a few minutes about their inventory of electric vehicles. He was very More

by Mitchell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Betelyoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oday Alamour
Nov 10, 2023 -

Serramonte Ford responded

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

October 21, 2023

Great to work with. Would highly recommend again. I was referred by a family member, glad I made the trip down. More

by Softballer184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Serramonte Ford responded

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

October 13, 2023

My wife and I had a wonderful experience at Serramonte Ford. Leo Espinosa was fantastic, very knowledgeable and patient with us. He explained all of the features of our new truck and helped us familiarize More

by dvanmuyden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

dvanmuyden responded

Great place to buy a car

October 10, 2023

Anthony was a huge help to us in the purchase of both an Explorer and an Edge. He is professional and knowlegable and guided us through the entire process. Anthony is supportive and thorough. He is a cred More

by BILL-BARBARA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Serramonte Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

October 09, 2023

Anthony was super helpful in helping me buy my first new car. He was extremely transparent and made sure that I knew what was going on. I would definitely buy from Serramonte again in the future! More

by lynusz
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Serramonte Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

October 09, 2023

Gerson provided superior service. He demonstrated a high level of knowledge on features and details of the hybrid maverick we were interested in. Gerson followed up and followed thru More

by greycrochet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Serramonte Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

October 04, 2023

He was very charismatic and made the whole experience a whole lot better. A very great salesman walked in for one left with two 🙌🏼 More

by gabygodinez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

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