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Shields Chrysler Dodge Jeep RAM - Service Center
Rantoul, IL
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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321 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center
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February 08, 2022
They get you in and out very quickly. Car is still clean when it is finished too! when it is finished too! More
by tashajo76
Verified Customer
Helpful February 04, 2022
Everyone was very friendly and professional . The service I received was done in a timely manner . I would recommend Shields for all Of your vehicle needs I received was done in a timely manner . I would recommend Shields for all Of your vehicle needs More
by aprilcarmien
February 03, 2022
Great service. Friendly and prompt.! full explanation of what was done and follow-up needed. what was done and follow-up needed. More
by gemini52250
February 02, 2022
Staff is always very helpful and friendly. Service always done in a timely manner. Very nice facility as well. done in a timely manner. Very nice facility as well. More
by ochs.susie
Employees Worked With
January 27, 2022
Service got me in at my appointment time and quickly back out the door. Paperwork stated all jobs completed with corresponding pricing. All employees were courteous and knowledgeable. I didn't feel as I w out the door. Paperwork stated all jobs completed with corresponding pricing. All employees were courteous and knowledgeable. I didn't feel as I were being taken of. More
by shirley5
Employees Worked With
January 26, 2022
Very thankful for the lifetime warranty that covered a new transmission. Grateful for good service people who kept trying to find the mystery noise from the new transmission. After several service appoin new transmission. Grateful for good service people who kept trying to find the mystery noise from the new transmission. After several service appointments, it was finally fixed. More
by bobandbetty98
January 21, 2022
When you drop off your vehicle, you should be informed of where to pay for your service when it's completed. It's not the service desk - so it took me a long time to pay and pick up. Service was good, though where to pay for your service when it's completed. It's not the service desk - so it took me a long time to pay and pick up. Service was good, though, and it didn't take long to diagnose my issue. More
by etwilson
Employees Worked With
Ben Hall
January 20, 2022
Caring and efficient dealership that takes care of your problem in a timely manner and on time. problem in a timely manner and on time. More
by BROWN661_6
January 14, 2022
Shields service department was excellent. They were very helpful and we received our vehicle back in a timely manner. helpful and we received our vehicle back in a timely manner. More
by awood0542
Employees Worked With
January 13, 2022
Excellent, professional, courteous staff. Especially Scott. He went above and beyond to assist my needs. Scott. He went above and beyond to assist my needs. More
by blarney
Employees Worked With
