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Shields Chrysler Dodge Jeep RAM - Service Center

Rantoul, IL

4.7
318 Reviews

318 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center

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September 28, 2020

I’ve dealt with Shields Auto Center for several years and have always been impressed with their professionalism. They are very reliable and do top notch work. More

by BROWN661_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Your dealership was amazingly clean and well prepared to protect your customers from the Covid virus, which was most appreviated! Service was great! Elaine Taylor More

by et43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Shields Auto Center responded

Elaine, Thank you for taking time to give us a review! It reaffirms that our Covid procedures are not going unnoticed. We want you to have a great experience at Shields Auto Center and your satisfaction is our priority!

September 21, 2020

Everything was great thanks you always take real good care of us each and every time you are wonderful to work with thanks again marcia More

by marcia31863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

Thank You! We look forward to your next visit!

September 19, 2020

this was the first time i requested service. waited while my car was serviced. this entire time everyone was professional. they also ensured the guidelines for social distancing was adhered to. grea More

by milliejd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

We are so glad that you had a great experience! We would be honored to serve you again!

September 17, 2020

I have been a Service Customer of Shields Auto Center for many years. It was a pleasure to visit their New Facility and again see the same smiling faces that have always greeted me. I appreciate the prompt More

by notredameone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

We are so happy to see you at our new facility too!! Thank you for your continued business and we look forward to seeing you on your next visit!

September 16, 2020

Great friendly service. Waited while my car was serviced and everyone I was in contact with followed guidelines for social distancing, wore masks, etc. Waiting area was very clean. More

by BevH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Shields Auto Center responded

Thank you for placing your trust in Shields Auto Center during the pandemic. We work hard to make sure you have a safe and healthy environment while visiting. Our staff appreciates knowing that our efforts are being noticed. Thank you for taking the time to rate us, we look forward to delivering more positive experiences!

August 15, 2020

Had an awesome experience from my salesperson Cory and Financial manager Theresa. Sheilds definitely puts the customer first. I would recommend them to anyone looking to purchase an automobile. First Clas More

by Bigj59
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Shields Auto Center responded

Thank you so much for your review. Your comments help keep us motivated to continue providing great customer service. We appreciate your recommendation of our dealership!

November 21, 2018

Cleaning of my van I had excellent service when I brought my van in to be cleaned. Keith did such a good job cleaning my van, felt like I was in a new one. Will be back More

by Hjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
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