Kory Miller

I was sold a Jeep Gladiator that had a recall on it and they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of t they didn’t even inform me about this recall. The recall took several months which in this time I had to get me a whole new set of tires because of this recall for a universal drive shaft. There was no reimbursement. That good thing about their service was the fact that every time they would screw up on my service, (which happened several times in the past) they would try to make things better. This is what makes me give them 3 stars More

by justicedavidjustice Verified Customer Verified Customer

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Timely, friendly, area clean and attractive Answered questions with knowledge. Car good to go with no delay questions with knowledge. Car good to go with no delay More

by Idaho1969 Verified Customer Verified Customer

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The sales people and service department are great and generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it generally very friendly and knowledgeable. I do want to mention that the girl answering the phone for the main line is very unfriendly and makes it clear that your call is an inconvenience. I dread calling to schedule service and speaking with her. More

by emmastuebe Verified Customer Verified Customer

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Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More

by waspi Verified Customer Verified Customer

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They greet you happily and quickly and took care of my car efficiently and I was out of there in 45 minutes car efficiently and I was out of there in 45 minutes More

by dlawyer Verified Customer Verified Customer

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Service is always prompt and service staff are friendly and helpful. We will return for all our service needs and recommend Shields to our friends. and helpful. We will return for all our service needs and recommend Shields to our friends. More

by vjruss0718 Verified Customer Verified Customer

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Avoid the service department. Already taken a month for repairs, still don't have the car back. Already taken a month for repairs, still don't have the car back. More

by elewis Verified Customer Verified Customer

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Ask the service department to check your stuff thoroughly. Or you have to take back. thoroughly. Or you have to take back. More

by mzvickie01 Verified Customer Verified Customer

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Still waiting on a call back from Greg or Rick Whole experience was very frustrating experience was very frustrating More

by jabb9703 Verified Customer Verified Customer

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I feel Scott and his staff provided a high quality and professional service. I was very pleased and satisfied. professional service. I was very pleased and satisfied. More

by mr.moto2418 Verified Customer Verified Customer

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