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Shottenkirk Chevrolet

Quincy, IL

Overview
Employees
Reviews
4.4
162 Reviews
Customer Satisfaction is #1 Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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1537 N 24th St

Quincy, IL

62301

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Showing 162 reviews

February 10, 2024

My sales person Jake was awesome! He is so knowledgeable about cars and answered all my questions. More

by BETHVOGEL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Feb 12, 2024 -

Shottenkirk Chevrolet responded

BETH, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chevrolet in the future!

Helpful
February 05, 2024

great work and effiencent friendly I will go back again when I need something fixed More

by knmsr07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Frieden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Arens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
January 27, 2024

Good to deal with, not pushy, and willing to work with you. Customer comes first here. More

by HESIMMONS1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
January 18, 2024

Their service department always make my experience both personal and professional. From making the appointment to waiting in their comfortable waiting area with popcorn and coffee to the delivery of my ca More

by LRSMITH47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Birck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valya Panos
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Jan 18, 2024 -

Shottenkirk Chevrolet responded

Larry, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
January 08, 2024

Wonderful employees and great experience. I am very pleased with my experience and purchase. I plan on purchasing future vehicles from Shottenkirk. Love them. More

by GRIMSLEYJANDA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Shottenkirk Chevrolet responded

GRIMSLEY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
January 06, 2024

Call me if you want to know how I feel about this. Not happy about this Chevy dealer More

by MOONSHINE1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Heinz
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Jan 06, 2024 -

Shottenkirk Chevrolet responded

Hi Teresa, My name is Lonnie Schuyler. I'm the GM. Will give you a call here shortly. I want to know what happened. Appreciate the honest feedback. Sincerely, Lonnie Schuyler

Helpful
January 06, 2024

Best dealership in Quincy and the surrounding area! We are so satisfied with every visit and are repeat car buyers. More

by ronandpegmorrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse and Brooke in Service get 5 stars also!
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Jan 07, 2024 -

Shottenkirk Chevrolet responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
January 05, 2024

Went in knowing what I wanted, Brian found it and got vehicle there in a timely manner! More

by LINDSAY_B8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Herzing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Shottenkirk Chevrolet responded

LINDSAY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet!

Helpful
January 04, 2024

Pleasant, friendly, informative, helpful and always keeps me informed if there is a delay with service More

by SUZANNEB19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess in service
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Jan 04, 2024 -

Shottenkirk Chevrolet responded

SUZANNE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chevrolet!

Helpful
January 02, 2024

When we arrived to pickup my husbands truck he went out to get in it and it would not start. He walked back in to tell Trina, the Service Advisor that it would not start and she threw her hands in the air More

by TBELL4713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trina, Greg
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