Shottenkirk Ford Granbury

I like the ease of making an appointment and getting there and it immediately taken to be done there and it immediately taken to be done More

Shottenkirk is an awesome dealership. Received recall for two issues. Before I received letter. Shottenkirk maintenance department called me to schedule the repair and they would come t Received recall for two issues. Before I received letter. Shottenkirk maintenance department called me to schedule the repair and they would come to house to do the fix. The fix was a software update. Will for the repair department arrive just as scheduled and completed update in about an hour. Very courteous person that did an outstanding job. Thank you Shottenkirk! More

Very professional courteous and informative. Much better service than southwest ford who service my trucks for 20 years. Much better service than southwest ford who service my trucks for 20 years. More

Great place to do business. Beau Surratt met me at the front entrances and there we began a journey that would end up on a very positive note. Beau was patient and understanding Beau Surratt met me at the front entrances and there we began a journey that would end up on a very positive note. Beau was patient and understanding while listening to my needs and my desires. Though Beau made several trips back to the sales manager, he never gave up on his quest to make my deal work. Once I saw that we were not going to be able to get the deal I wanted, I left the dealership. In about 45 minutes, Beau called me and said, “ We have a deal”. The story doesn’t end there. Mike then took me to his office and the financing and paperwork began. It was the most enjoyable car purchase I have ever done. The entire sales team made me feel that I was important and they did everything possible to gain my business. More

I had the oil changed and my mileage was around 30k so had the components checked for 30k miles to make sure everything is ok. Work went by pretty quick Service was good to get the car scheduled in on t had the components checked for 30k miles to make sure everything is ok. Work went by pretty quick Service was good to get the car scheduled in on the phone as well as when I drove up and I was checking in. The service techs were quick for everything they reviewed. I did not have any direct contact with the service techs. More

Service adv. knowledge of my needs was great, car kept clean and fast service, pick up and delivery car back super nice and on time. knowledge of my needs was great, car kept clean and fast service, pick up and delivery car back super nice and on time. More

They worked a mirical and I am beyond blessed to have them in my life we will definitely be back in the future!! them in my life we will definitely be back in the future!! More

Great salesman, finance manager and the service department was excellent! I would diffidently recommend family or friends department was excellent! I would diffidently recommend family or friends More

My repair and service were as promised. They are very fair in their pricing. GREAT They are very fair in their pricing. GREAT More

Great service and the ability to have your car picked up and delivered back to your house is a great plus!!! and delivered back to your house is a great plus!!! More