
Shottenkirk Honda of Cartersville
Cartersville, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 PM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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We were driving by Atlanta and unfortunately our car broke down on a Friday evening. The next day I called Shottenkirk Honda and Ms. Angie Angell answered me. She nicely, patiently and professionally ke broke down on a Friday evening. The next day I called Shottenkirk Honda and Ms. Angie Angell answered me. She nicely, patiently and professionally kept me updated and explained what’s going on. It turned out to be a serious issue. I was offered to have a rental car and they knew I am out of town and so kept my car on high priority. It had taken days to get all work done. I am not local so I was worried. The service manager - Mr. Tyler Bone offered more helps. On the day when i went there to pick up my car, he purposely came up to meet with me. I feel it’s a Honda team and a Honda home. Everyone there warmly greeted you. I also thank so much the technicians. You all are awesome. Taking about 14 hours to drive back home, I felt exhausted but glad to know the people at Shottenkirk Honda. Thank you all and wish you all the best! More
Damien was excellent. His demeanor was professional yet warm and personable. The other service person who helped me was very polite and courteous. His demeanor was professional yet warm and personable. The other service person who helped me was very polite and courteous. More
I had great service from Sherry. She was responsive and helpful. I'll certainly shop there again. She was responsive and helpful. I'll certainly shop there again. More
Excellent service department. Found the problem and fixed it. Damien Brooks outstanding service adviser. Highly recommend this dealership. Found the problem and fixed it. Damien Brooks outstanding service adviser. Highly recommend this dealership. More
Dana Fancher was quick and helpful on making my deal. I had had a bad experience with my local Tennessee dealer and worked with Dana over the phone. I scheduled my paperwork the following Friday. I'm sor I had had a bad experience with my local Tennessee dealer and worked with Dana over the phone. I scheduled my paperwork the following Friday. I'm sorry to say the dealership dropped the ball at that point. I made it clear that I wanted to sign the paperwork and get back to work as soon as possible. Somehow after calling me two times to schedule my pick up time, there was an issue with leasing to a Tennessee resident. They wanted to make sure my vehicle was ready but apparently no consideration was given to the paperwork. I arrived at 9 am sharp when they opened and finally was on my way home almost 3 hours later. They did make time to try to sell me a service agreement after being there 2 hours. Apparently I should count myself lucky as the Michael Welch said most deals take 4 hours. It was infuriating because I've closed my last 2 mortgages in less than 20 minutes. The Honda Ridgeline I leased is great. Their consideration for customers' time not so much. I sent an email about my experience to the general manage and the manager of my deal and got no response. Had a received any response, I would not be writing this review. More
Excellent service on my schedule. I was in and out as promised. I am quite impressed! I was in and out as promised. I am quite impressed! More
Good group of people working here. They need to be more up front about online pricing instead finding out at number crunch. They will work to find something for you, and maybe even on They need to be more up front about online pricing instead finding out at number crunch. They will work to find something for you, and maybe even on better newer ride than you looking for. I'll trade with them again and I look forward to the next time. Hannah is the best and she will do her best to work with in your needs! More
Everett is awesome. That man needs a raise. He is the reason we continue to do business with you guys. That man needs a raise. He is the reason we continue to do business with you guys. More
As always, service was wonderful. I really appreciate Angie. She is always on the ball. And Tyler Bone is the bomb I really appreciate Angie. She is always on the ball. And Tyler Bone is the bomb More