Shottenkirk Honda of Cartersville - Service Center

I received requires immediate attention for what is under my hood. I received a satisfactory on my last two visits. My service advisor did not discuss this or even go over this ! He was too busy selling me a my hood. I received a satisfactory on my last two visits. My service advisor did not discuss this or even go over this ! He was too busy selling me additional services! I don’t think I will use them again! More

Every one is always friendly and all my questions get answered. And it's close. answered. And it's close. More

Took over 2 hours of waiting. I agreed to $165 "checkout fee got NOTHING for the fee: they diagnosed a month they already diagnosed 6 months prior - for which I was charged nothi I agreed to $165 "checkout fee got NOTHING for the fee: they diagnosed a month they already diagnosed 6 months prior - for which I was charged nothing. This time: she diagnosis, same work around (instead of $350 repair). Work around has worked PERFECTLY for over 6 months. This time I paid $165 fee for same diagnosis as 6 months ago, same free workaround. BUT, I was charged tax AND $5 service fee for same diagnosis, same "no-problem" problem, same free work around. I receive NOTHING for $185. SHOTTENKIRK has been my absolute SOLE maintenance, tire priced since I bought my 2014 Insight from Shottenkirk. While waiting for my $185 ripoff, I talked with a sales rep since I was there. I intended to purchase a another hybrid before Christmas, now I will NOT shop at Shottenburk,, The service manager that recently retired acted like she wanted to save me money whenever I had you service my Honda. Now, I feel like the service department is trying to over charge me every time I come in. Can you help me with this problem. I'll be glad to come n to talk to you about it. Gerard Verzaal I feel ike my service managerRichie only had the authority to bill me as much as possible, not save me as mush as reasonable. Please let Bob Corley know that it was not his fault. More

We've come to this dealership for years and love the service department! Thanks for the great work! service department! Thanks for the great work! More

Alex the salesperson was awesome. Very knowledgeable, followed through with us even after the purchase. He is an awesome asset to your dealership. I’m give the dealership a 2 beca Very knowledgeable, followed through with us even after the purchase. He is an awesome asset to your dealership. I’m give the dealership a 2 because of your finance department because you all are abusive. More

Shottenkirk has always treated us like family. They are The only dealership we will buy from They are The only dealership we will buy from More

Everytime I’m in Terry has such a positive attitude and helped me understand my service needed for the day. helped me understand my service needed for the day. More

Very pleased with service, hospitality, and timeliness. I appreciated the repair done on my vehicle. I appreciated the repair done on my vehicle. More

Great service nice staff. Was quick on getting my car fixed. Terry was awesome at providing information about my vehicle Was quick on getting my car fixed. Terry was awesome at providing information about my vehicle More

Great service as always. It was not a very long wait. Will definitely be back. It was not a very long wait. Will definitely be back. More