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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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August 07, 2024

They always are helpful, throughly, nice, and done in a timely manner. I recommend them. More

by AMYDEANBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 07, 2024 -

Shottenkirk Honda of Cartersville responded

Amy, Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Kevin and our team appreciate your business and hope to see you again soon!

August 06, 2024

Always willing to fit me in the scheduling. Very please with them. I even drive 20 miles plus. More

by KNBROWN530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Aug 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 06, 2024

Great service! Scheduling is easy, staff are friendly. I like that they call afterwards to make sure I was satisfied with the work. More

by STARREM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 06, 2024

Friendly, efficient, kept me up to date on the progress. No surprised costs and excellent customer service! More

by KARENAKELLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Shottenkirk Honda of Cartersville responded

Hi Karen: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 06, 2024

Shottenkirk Honda of Cartersville, Georgia always treats me like I am family. Any questions or concerns I have are always answered by complete professionalism. The work has always been done in a professiona More

by blchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Ford
Aug 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 06, 2024

Very impressed, Shottenkirk Honda, and I’ve been automotive since 1988. I’ll be back. More

by POSTSONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
First desk to the left just inside the door from the service aisle—his card is in my car—5 stars
Aug 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Always fast and friendly service. The staff, Kevin and Richie are always very helpful and professional. More

by LISADWOLFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Ritchie 5 stars
Aug 06, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Lisa, and we look forward to working with you again.

August 04, 2024

Never had a problem until this oil change. 1 hour and 10 minutes to be picked up after taking the courtesy car for lunch. If Jordan would have told me it would be over an hour to be retrieved, More

by G8RBAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 04, 2024

We always bring our Hondas here for service. They are quick and friendly. They were considerate and turned on the air conditioner for me on a very hot day! More

by CSHARP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 03, 2024

Having all the equipment and tools available, I don't think it should take 2 hrs to complete. More

by KENCEARNS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ken, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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