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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,125 Reviews

4,125 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 05, 2024

I love taking my car here. They are always nice and friendly. The service is impeccable! More

by CRYSTALZACHERY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Apr 07, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

April 05, 2024

This dealer is much better than others that we have tried. They are fair with a great staff and service department. More

by VIOLINJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven Etters
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Apr 07, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2024

I can never go in for what I came for, they always try to upsell. The service clerk was nice and I know she’s just doing her job, but it’s frustrating that every time I go in there I end up spending 400-500. More

by ADJACKSON6488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
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Apr 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 04, 2024

Everything. Was good explained and professional . Clean waiting area . No problems thank you very much . Was allowed to bring in late due to battery going dead . More

by DBUDD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Apr 05, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

April 04, 2024

They need to put something over the floor mats to keep from getting them greasy More

by MUFFINSTOKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
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Apr 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 03, 2024

We were there looking at new vans. Did not use the service center for service. Drove a van or two. You did not have what we wanted in stock. Our deposit was promptly refunded when we f More

by BC231
Recommend Dealer
Yes
Employees Worked With
Logan Quijano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Gunnels
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Apr 03, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Claire and Harold! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2024

The service was completed quickly, and the staff was friendly and helpful. I will go back again. More

by MATHPOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I talked to so either accept this as is or stop harassing me for a review.,
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Apr 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2024

Ginger, thank you so much for your help with diagnosing and resolving my battery issue. More

by BETH4255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
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Apr 02, 2024 -

Shottenkirk Honda of Cartersville responded

It's great to hear that Ginger was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

April 02, 2024

This dealership has a very nice staff. They were very helpful and also super friendly. More

by TAYTHOMP12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everette Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 02, 2024

They did what they said they would do and were very friendly! We were very satisfied More

by SAPGOOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Apr 02, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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