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Shottenkirk Honda of Huntsville

Huntsville, AL

4.8
1,314 Reviews
Welcome to Shottenkirk Honda Huntsville Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
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6591 Hwy 72 W

Huntsville, AL

35806

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Showing 1,314 reviews

April 20, 2024

I was disappointed to find out that 3% charge is being applied to credit card use. Seems this should be part of doing business since not everyone carries all of cash or checks. More

by NARUMJ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for visiting our service department. We will share your comments with the team. Please don't hesitate to let us know if we can be of further assistance.

April 20, 2024

Great experience. Will definitely recommend friends and family. I will return if need be. Thanks for the accommodation More

by FARRAR0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance pride
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

April 20, 2024

Mike V. did a great job (5 star) showing me the vehicles features and its differences when compared against other cars. Good test drive experience too, Howev More

by Honda Lover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Villalobos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 20, 2024

Dewayne immediately greeted us and offered us a water or if we needed anything before even car talk. We really appreciated the care the whole team took when we were there. They all made us feel like friend More

by TRAVIS.WADE888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
DeWayne Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 19, 2024

They had my problem figured out extremely quick and called to let me know it More

by KAREN.PENTECOST23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2024

Everyone was a pleasure to work with! They helped me find the right car for me and my lifestyle. More

by EVENCL
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

April 18, 2024

It was an easy and pleasant experience. It was the first time having my new vehicle serviced. The drop off point was very clean and open and it was a nasty rainy day. It was a quick and More

by DEANNA_MOM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, Deanna. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

April 18, 2024

I was pleased with the service advisor and the service (it was only an oil and filter change) but very displeased about the new policy of charging 3% for credit card usage when the prices for the service More

by ASIRISH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 18, 2024

It is one awesome dealership I appreciate everybody there. They are more than courteous to me and I will never forget them. More

by JACKETS9343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny in parts awesome
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

April 18, 2024

Slimy sales tactics. Will say anything to get you in the door and then bait and switch the vehicle on you. The vehicle I had an appointment to see wasn’t even on the lot. More

by jtm22906
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Damon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Shottenkirk Honda of Huntsville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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