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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
841 Reviews

841 Reviews of Shottenkirk Honda of Huntsville - Service Center

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August 27, 2024

I didn’t have an appointment but they worked me in and I was back on the road in no time at all. Always great service. More

by MARVINHAMBRICK2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

August 27, 2024

Everyone that works at Honda that I have encountered is nice, knowledgeable, honest,and accommodating. More

by HRC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville!

August 27, 2024

The problem was solved quickly and efficiently. Very satisfying experience. I used the shuttle service and was pleased More

by MOOREDL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 27, 2024

I bought my first car at this dealership in December 2023 and had it serviced for the first time this August. Both interactions were pleasant, and I love my car, an Accord Hybrid! More

by KAROLYN105
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Shottenkirk Honda of Huntsville responded

KAROLYN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2024

Great fast service couldn’t ask for a better place to take my vehicle I highly recommend Honda for your services More

by DINZELLTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Thomas, for choosing Shottenkirk Honda of Huntsville!

August 25, 2024

Great I am well pleased with the service it was very good and very helpful thank you More

by WILSONHOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Holly, and look forward to your next visit.

August 25, 2024

Great care was taken with my van. The staff were friendly and very helpful to me as I am in a wheelchair. Thank you for the professional and friendly personnel. More

by KAREN.REYNOLDS.D
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Shottenkirk Honda of Huntsville responded

KAREN, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

August 25, 2024

I have always gotten all of my vehicle work done at Honda. The service is great - no matter if you are there for oil change or a bigger problem. They make you feel special. More

by TIMBER858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffey
Aug 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

August 24, 2024

Dealership rotated tires and overtorqued nuts. So when picked up screw on 565, my husband couldn't remove tire with torque wrench set at 125lbs. The effort gave him tendinitis in the wrist with a More

by ANGELHARPNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gibbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

August 24, 2024

AC was not completely repaired at a cost of $1300 but I was told the vehicle was ready. I picked it up and I had to bring it back. I called JR took care of it. Thanks JR Reynolds. More

by KENWAYNE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your kind words for JR and this review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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