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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
835 Reviews

835 Reviews of Shottenkirk Honda of Huntsville - Service Center

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August 25, 2024

I have always gotten all of my vehicle work done at Honda. The service is great - no matter if you are there for oil change or a bigger problem. They make you feel special. More

by TIMBER858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffey
Aug 26, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

August 25, 2024

Great fast service couldn’t ask for a better place to take my vehicle I highly recommend Honda for your services More

by DINZELLTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Thomas, for choosing Shottenkirk Honda of Huntsville!

August 24, 2024

AC was not completely repaired at a cost of $1300 but I was told the vehicle was ready. I picked it up and I had to bring it back. I called JR took care of it. Thanks JR Reynolds. More

by KENWAYNE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your kind words for JR and this review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 24, 2024

Dealership rotated tires and overtorqued nuts. So when picked up screw on 565, my husband couldn't remove tire with torque wrench set at 125lbs. The effort gave him tendinitis in the wrist with a More

by ANGELHARPNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gibbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

August 23, 2024

It would be nice to pay with credit card and no 3% charge. I had to pay by debit card. More

by MNEKATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffey
Aug 25, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 23, 2024

Justin got me checked in quickly and answered all my questions. He also got me checked out quickly. The waiting area was top notch. Paying with a check was no problem and I appreciate that the 3% dis More

by LIACDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady in the waiting area and the lady I paid. Both 5 stars
Aug 24, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your kind words for Justin and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 22, 2024

We are very pleased with Shottenkirk’s service department. The price always seems fair and well explained. More

by ANNESANDERS7454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Shottenkirk Honda of Huntsville responded

Anne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2024

Pleased with the service. My only concern is how close the people that are doing the inspection on fluids are actually checking the fluids. Another concern is the dealership n More

by RXPRNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

August 22, 2024

Was a nervous wreck when I had to leave my car. Kevin put my mind at ease letting me know he would take care of her. And you all did! Thanks ever so much for all that you did. Dawn More

by dsmith130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kein
Aug 22, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Dawn, for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience!

August 21, 2024

I think the extra fee charge on the use of a credit card should have been sent out to all service clients. This was a surprise. And not welcomed. More

by COSMETICMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

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