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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
840 Reviews

840 Reviews of Shottenkirk Honda of Huntsville - Service Center

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January 31, 2024

Above and beyond! Scott is the absolute best service representative! I never hesitate to take my care to them for any issue. If they don’t do it they will refer to som More

by SJH0052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Reischauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Shottenkirk Honda of Huntsville responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

January 30, 2024

Sami is delightful to work with. There are two things that this Honda location needs to work on: 1) Charge appropriately. This business is VERY greedy. 2) Have loaner vehicles avai More

by DAVID_PEDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Shottenkirk Honda of Huntsville responded

DAVID, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

January 30, 2024

Engaged is the best way I can reflect on this dealer, from buying to service.. More

by MCKINNEWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Rose
Jan 30, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 29, 2024

Expensive though! I would have waited a few months more. But, I needed it done for my wife upcoming travel. More

by TIMOTHYDUERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Timothy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 27, 2024

No wait time when I arrived… advisor was knowledgeable, articulate and efficient… service was performed quickly and without issues… billing and payment was managed well. More

by RUDI.MAYER50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2024 -

Shottenkirk Honda of Huntsville responded

RUDI, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 27, 2024

Very caring people and love the hospitality bar and hosts while I waited. Nice waiting area. More

by KWOOTTEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the guy who helped me but he was very helpful in suggesting rescheduling an item that takes all day when I had a Dr. appt that afternoon.
Jan 29, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2024

My experience with your service center was excellent, start to finish. Each and every person I spoke with was pleasant and professional. The waiting area was very comfortable and although I had a good bi More

by BONZAI56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Jan 28, 2024 -

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 25, 2024

Scott took ownership of our issue and walked us through each step of the process to ensure our vehicle was in good shape when we left. He was able to get us a great deal on parts and labor so this problem More

by ARHESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 25, 2024

Easy to work with, great service and very friendly. Great communication and my car was ready in a timely manner. More

by LINDSEYHALLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review, Lindsey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2024

Excellent service. People were attentive and very helpful. Took care of me immediately upon arrival and kept me informed on service needs and progress of work. More

by GKMCAMIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

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