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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
851 Reviews

851 Reviews of Shottenkirk Honda of Huntsville - Service Center

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January 03, 2024

My experience was very good 😌 which was very good 😊 he was very good 😊 with me More

by DONELLROBINSON890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
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Jan 03, 2024 -

Shottenkirk Honda of Huntsville responded

Donell, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

January 02, 2024

They were nice and courteous, but they did not resolve the issue. Ultimately I am not satisfied with the solution. More

by LEERONEL81
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gibbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Shottenkirk Honda of Huntsville responded

Lee, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 01, 2024

They are very wonderful people to deal with. I will refer them to anyone at any time More

by DNICHOLS3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Duffy, Erik Barbera
Report | Print
Jan 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

January 01, 2024

They always get me in quickly anytime I need my car serviced.They do a great job More

by MISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrance Pride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thanks, Misty, for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

January 01, 2024

Prompt service, an oil change and recall inspection/repair done in a matter of hours instead of all day. Fantastic work! More

by JoshuaMcCafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Shottenkirk Honda of Huntsville responded

Joshua, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

December 31, 2023

Always a great experience, speedy and valuable service. Greeted immediately and started service right away. More

by BRIAN.FIDDLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Brian, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2023

Our Accord was taken in one day, repaired & returned to us one day later, repaired & performing like new. Excellent service. Would recommend to relatives & friends. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Barbera
Report | Print
Dec 31, 2023 -

Mark responded

Shottenkirk is the Huntsville/Madison Honda dealer for excellence in performance & workmanship

Jan 01, 2024 -

Shottenkirk Honda of Huntsville responded

Mark, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

December 31, 2023

Always great service with Scott. He's been great for the last 9 years. We chose to buy a new Honda 2 years ago over a Toyota solely because of the great service Scott provides. More

by BRIAN@BRIVERS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you, Brian, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Shottenkirk Honda of Huntsville.

December 30, 2023

My service appointment went extremely well. I appreciated the shuttle service to work and the ride back to pick up my car when it was ready. Thanks for the car wash and the free tire repair, More

by JUNE.BUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2023 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

Excellent service. Transparent and clear about what needed to be done. Answered my questions and were communicative. More

by SHANEEBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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