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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.4
177 Reviews

177 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

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July 25, 2023

I love my Ford F150. I will shop at Shottenkirk again for my next one. Thank you More

by MIKE.MASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Wilhelm
July 24, 2023

Super friendly, always helpful, knowledgeable, accommodating, my go to for service and sales every time. More

by JOELBHEATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Wilhelm, Brent Harris
July 21, 2023

Always professional and always great work! The staff is wonderful! Recommend them to my coworkers More

by MINDYLOOHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson
July 18, 2023

Very poor communication between dept and buyer. Promised items they didn't follow thru with. More

by phatkirb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Convenient, great service, and reasonable pricing. Great bunch to have take care of my truck.. More

by 1FOURLEAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did service only.
July 15, 2023

Unfortunatetly I brought my vehicle in for an oil change and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell More

by DBMIZER
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

I have always been pleased when purchasing, financing, and servicing my vehicle at Shottenkirk of West Burlington, IA. More

by LBLYTHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Brown
July 11, 2023

Friendly ,courteous people. Sales staff are very attentive and eager to assist whenever asked. The staff in service and parts have been awesome to deal with. The waiting area is More

by TIBBYBREWS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Schaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson
July 10, 2023

I am feed up with the hassle of the recalland waiting a year and second purchase to only to have a recall on it 3 months after buying a second new truck . This more against Ford than the Dealership More

by mrupp065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Harris
July 06, 2023

They did everything we needed for the car. Thank you again! Renee and Brian Japsen in Burlington More

by BRIAN2BBBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weir