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Ben Brooks
Ben Brooks at Shottenkirk Superstore

Ben Brooks

Used Car Advisor

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.2
13 Reviews
4.2

13 Reviews

Write a Review

13 Reviews of Ben Brooks

June 06, 2026

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Employee Rating

Very kind professional and knowledgeable. Thank you Keith,Joe and Danny ( I hope I got the names right if not you know who you are. I appreciate the and support you gave me in buying my vehi More

by betsy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Joe Gates, Keith Foster, Lucas Newlan

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Jun 06, 2026

Shottenkirk Superstore responded

We appreciate you recognizing Keith and Joe’s professional and knowledgeable support during your Nissan Xterra purchase. We’re pleased our team could guide you smoothly through every step. Enjoy all the adventures ahead in your Xterra! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

May 09, 2026

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This was a 10,000 mi service on my Ford Maverick. Everything went as expected. I'm very satisfied. More

by Jim Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2026

Shottenkirk Superstore responded

We appreciate the opportunity to service your Ford Maverick for its 10,000-mile maintenance. It’s great to hear everything went smoothly and you’re very satisfied. We look forward to keeping your Maverick running at its best. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

February 07, 2026

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Shottenkirk helped us find exactly what we’re looking for. Told them the price range we could afford and they found us the perfect car. We will definitely come back the next time we are looking for a new More

by Melindamsloan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan, Tanya Wilson

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Feb 07, 2026

Shottenkirk Superstore responded

Thank you for sharing your experience. It’s wonderful to hear our team helped you find the right Kia Sportage within your budget. We look forward to helping you again on your next car search.

December 17, 2025

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Very friendly, professional and helpful staff. They were attentive to our requests and cared about our concerns. More

by jdbessine
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates, Keith Foster , Joel Heater

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Dec 17, 2025

Shottenkirk Superstore responded

Here at Shottenkirk Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 23, 2024

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Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Joe Gates, Matt Luers , Dylan Wilhelm

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Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 02, 2024

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Employee Rating

Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk! More

by LETSGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Joe Gates, Mike Allen

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Jun 03, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 24, 2024

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Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More

by KCFOLGER43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Joe Gates, Keith Foster, Matt Luers

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Feb 26, 2024

Shottenkirk Superstore responded

KC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

October 21, 2023

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Employee Rating

Very efficient. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team. More

by SHELDONRICHEY01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder, Lucas Newlan

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Oct 23, 2023

Shottenkirk Superstore responded

SHELDONRICHEY01, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 29, 2023

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Employee Rating

Love this place! Love the people! Love the cafe! Good place for my truck needs. More

by NAKEDWOODSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Mike Allen , Dylan Wilhelm

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Oct 02, 2023

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

September 09, 2023

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Employee Rating

MY EXPERIANCE WAS VERY PLEASANT. ALL OF THE PEOPLE TREATED MY WIFE AND I VERY WELL. More

by SROTH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Patterson, Dylan Wilhelm

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Sep 11, 2023

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

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