Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center
West Burlington, IA
201 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center
As always with Shottenkirk- a 5 Star performance. Made appointment to get recalls done, parts were on time, dropped truck off & received a call from them it was done, quicker than I expected. Even ca Made appointment to get recalls done, parts were on time, dropped truck off & received a call from them it was done, quicker than I expected. Even called before my appt date & asked to get an oil change & inspection included with the recalls, no problem. You always get a record of your service & what was found & what is recommended. You can then decide for yourself if you want to do it or have them do it. Doesn't get much easier than this. More
Excellent and very professional. I am happy to write something, but not sure why 15 words is needed, I am happy to write something, but not sure why 15 words is needed, More
People were very nice and welcoming. I do have to come back because a part was not there for a recall even though I scheduled the service two weeks prior. I do have to come back because a part was not there for a recall even though I scheduled the service two weeks prior. More
Super friendly, always helpful, knowledgeable, accommodating, my go to for service and sales every time. accommodating, my go to for service and sales every time. More
Always professional and always great work! The staff is wonderful! Recommend them to my coworkers The staff is wonderful! Recommend them to my coworkers More
Very poor communication between dept and buyer. Promised items they didn't follow thru with. Promised items they didn't follow thru with. More
Unfortunatetly I brought my vehicle in for an oil change and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell and tire rotation. After a 1 1/2 hour wait my vehicle was finally done left and less than 2 blocks from the dealership my drivers side rear tire fell off and the dealership was calling me to tell me my vehicle was leaking oil. so it turned out that the lug nuts on that tire were never tightened and the oil filter wasn't either. However the dealership took all the responsibility to make all the mechanical and body repairs necessary. More