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Sierra Honda

Monrovia, CA

4.8
2,132 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,132 reviews

May 10, 2023

I've been taking my vehicle to Sierra Honda since 2011 and have always had a very good experience. Customer service is excellent. I highly highly recommend them! More

by jonmigchr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Sierra Honda responded

Hey, that's great! We sincerely appreciate your loyalty. Thanks for letting us know our service team continues to be thorough and dependable as a resource for your automotive needs. We look forward to ensuring your next appointment is just as superb!

May 03, 2023

I came in for an 1A maintenance minder check-up from my 2020 HR-V. I was told that I would need a major service as I hit 30k miles ($680) that included a transmission fluid replacement. I was told my car a More

by Miranda M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Tam
May 02, 2023

Alfredo Galaviz and Tom Redd are amazing! Spoke with them over the phone and once I arrived they took care of me right away! They work with you and give you so many options! AMAZING STAFF! I More

by adrianavicente03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Galaviz
May 03, 2023 -

Sierra Honda responded

Thanks so much for your awesome review, Adriana! We're honored by your loyalty and delighted to know that Alfredo and Tom provided another exceptional buying experience for you. Best wishes for amazing travels in your future, from everyone at Sierra Honda!

May 02, 2023

Alfredo Galaviz and Tom Redd are amazing! Spoke with them over the phone and once I arrived they took care of me right away! They work with you and give you so many options! AMAZING STAFF! I More

by adrianavicente03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Galaviz
May 03, 2023 -

Sierra Honda responded

Thanks so much for your awesome review, Adriana! We're honored by your loyalty and delighted to know that Alfredo and Tom provided another exceptional buying experience for you. Best wishes for amazing travels in your future, from everyone at Sierra Honda!

April 30, 2023

Kevin Eng has been our Service Representative for over 15 years. We know we are in the best of hands and wouldn't go to anyone else. Kevin is very professional More

by rbobela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Sierra Honda responded

Hi, Rbobela! Thank you for taking the time to express your complete satisfaction with the service provided to you by Kevin. We're so happy he has been a dependable resource for your automotive needs for so long. We graciously look forward to making your next appointment just as exceptional.

April 27, 2023

The service at Sierra Honda was excellent. The Honda Technician Billy Tam is very professional and very knowledgeable and explains everything to me. Very satisfied. More

by ptaglioretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam, 5 Stars!
May 01, 2023 -

Sierra Honda responded

Thank you for the fantastic feedback on your service advisor, Billy! We're glad he made sure your vehicle was handled with great care and his communication was helpful to you. We look forward to ensuring your next appointment is just as reliable!

April 27, 2023

Saul Gaitan was amazing. I initially went there just to look, I came back after he followed up. He was attentive. Tried everything to make sure I got what I wanted. He doesn' More

by Hondapassport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Gaitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Sierra Honda responded

That's great news! Thank you for sharing your positive feedback on working with Saul. We're so happy he provided the support and attention you needed to make this a smooth and successful experience. Congratulations on your new Honda! We hope you absolutely love it!

April 26, 2023

Great experience, except for the wait to sign papers. We had to wait three hours. More

by mblunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pascual
Apr 27, 2023 -

Sierra Honda responded

Thank you so much for your feedback! We sincerely appreciate knowing where we succeeded and where we could have done better. At times, we might sell several vehicles at once, which does cause a back-up when it comes to signing, and for this inconvenience, we certainly apologize. We're glad the rest of your visit went so well and we congratulate you on your new Honda, Best wishes for amazing travels in your future, from the whole team at Sierra Honda!

April 26, 2023

Close by and Service Advisor Kevin is great. I only have him check what service I need. Very professional, friendly and knowledgeable. You will not be disappointed with Kevin. Make you appoin More

by Sue Orme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Sierra Honda responded

Hi, Sue! Thanks for stopping by to share your 5-star review of Kevin in our service department. We're glad he's become a dependable resource for your automotive needs. We look forward to making your next appointment just as reliable!

April 24, 2023

Fantastic service, Albert is very knowledgeable And I highly recommended seeing him if you’re interested in purchasing or leasing a car. More

by Cargalvan85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Morales helped me. He’s great!, Mehrdrad Saatara
Apr 25, 2023 -

Sierra Honda responded

Thanks for taking a moment to give credit to Albert for his amazing service! We're so happy you enjoyed working with him to close the deal on your new Honda. Congratulations! We wish you nothing but joy and satisfaction in your journeys to come, from all of us here at Sierra Honda.

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