Back

Sierra Subaru of Monrovia

Monrovia, CA

4.9
961 Reviews

735 E. Central Ave.

Monrovia, CA

91016

Directions

By Type

Showing 961 reviews

January 17, 2024

Great service and experience! Will recommend and go back for future service! Thank you very much! More

by Julian alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica, Jaime Vega, Chris Cofield, Rafael Ibarra, Catherine Camacho
Jan 18, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know our service team did a great job, Julian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

January 15, 2024

We received excellent service from Jaime Vega. He confirmed that our extended warranty covered the services and resolved the car issues. He and his team took the time to find a resolution. We rece More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Christina, thank you for recognizing Jaime's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Jaime and the Sierra Subaru team may serve you.

January 15, 2024

Recently my 2022 Subaru Crosstrek Sport was in for routine service at Sierra Subaru of Monrovia. I asked that the techs check the hoses for the wiper fluid reservoir as it had been leaking. I suspecte More

by Kathalcala
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Yadira's assistance in resolving the rodent problem! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as exceptional.

January 14, 2024

Excellent service and communication from Oscar Gonzalez who made my car purchase process easy and quick. The most comfortable experience in purchasing my car than any other dealer More

by rudvlf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to give us the highlights of your dealership experience with Oscar! We're delighted he was committed to your complete satisfaction. Congrats on the new Subaru! Best wishes for pleasant travels, from the entire team at Sierra Subaru!

January 14, 2024

Found the car I was looking for. No haggle on the price. Set an appointment and the transaction didn't take long. More

by jagordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva, Leonardo Cuevas, Tanya Ly
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Thanks for letting us know our sales team did a great job! Making your dealership visits convenient and pleasant are our top priorities. Congrats on the new car! Best wishes for amazing travels in your future, from the whole team at Sierra Subaru!

January 12, 2024

When my wife and I bought our car Paul Chau was extremely knowledgeable, respectful and helpful. It is because of him that we purchased our Subaru. More

by G.Schweighauser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau, Tanya Ly
Jan 12, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving Paul this positive review! We are so appreciative of the opportunity to work with you and your wife and we are glad that Paul could provide you both with A+ service. We are happy to know that he was extremely knowledgeable, respectful and helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats to you both on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

January 10, 2024

Subaru of Monrovia made buying my first car so simple! The financing department in particular was great to work with! They helped me understand everything. More

by Lindseyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
Jan 11, 2024 -

Sierra Subaru of Monrovia responded

Congratulations on your first vehicle, Lindsey! We are honored to have been of assistance to you with your special purchase, and we are so glad that our team took great care of you. Thank you so much for your positive review! We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 09, 2024

Jaime Vega was very courteous and made the service process easy for us. Prompt service and overall a good experience for us at Subaru of Monrovia. More

by mlab185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jaime handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

January 09, 2024

Subaru of Monrovia is always a great choice to bring your car in for service. Left it in the hands of Rafael Ibarra and he took care of me! Feels good to be a Subaru customer More

by jayluQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thank you! We're pleased you had another great service experience with us, and that Rafael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 08, 2024

Jaime Vega was very courteous and provided excellent customer service. He made me feel welcomed and comfortable. More

by lastrastrong62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the fantastic review of Jaime! Jaime is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for choosing Sierra Subaru for your automotive needs!

...
6
...