Back

Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

Sort by
July 20, 2020

Efficient, timely and capable service. Shuttle van service much appreciated. Knowledgeable service technicians and support personnel Fine teamwork between sections,. Enjoyed the lobby, thanks much. More

by aaron.ohara
Recommend Dealer
Yes
Employees Worked With
Gabe Rendon, Humberto Pena
July 20, 2020

My battery died and the Service Dept was able to solve the issue in about 30 minutes. They realized that my battery was defective and replaced it at no charge. Excellent service as always!! More

by TH
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Sierra Toyota responded

Glad to help and get you back out on the road!! Thank you for using our Service Dept!!

July 19, 2020

Great Service!!! Loved getting the vehicle there. Favorite place to get a car than anywhere else. Would definitely recommend to anyone looking for a new or used car. More

by bflo1995
Recommend Dealer
Yes
Employees Worked With
Carlos Flores
July 16, 2020

Quick service my car was taken care of right on time. Staff was courteous and friendly and directed me to the waiting area where I appreciated the Keurig coffee. More

by Sonja.lynch51
Recommend Dealer
Yes
Employees Worked With
Armando Soto
Jul 16, 2020 -

Sierra Toyota responded

Thank you Sonja. Very happy Armando was able to deliver friendly service and you enjoyed working with us. That Keurig is a nice addition we made last year & we try and keep it stocked with lots of options. Always appreciate the feedback, Thank You!!

July 16, 2020

Very good and professional We own since new a 2001 Echo with 329,000 miles and Sierra Toyota has serviced it 99% of the services and have taken good care of us and the car. By More

by benmiddleton187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yes, however I do not recall their names.
Jul 21, 2020 -

Sierra Toyota responded

Mr. Middleton! Thank you for this great review. We appreciate the loyalty through all the years with the Echo, and are happy to work on the Honda. No need to apologize at all, All vehicle makes are welcome in our service department. Thank you!!

July 16, 2020

1st service 5K Service personal need to be more knowledgeable about vehicle accessory operation. (Balancing of tires with the 5K rotation is a must (at NO charge wi More

by leolem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Sierra Toyota responded

Hello & thank you for using our Service Department. ToyotaCare Complimentary Maintenance covers all factory recommended maintenance specifically designed for each Toyota for two years or 25K Miles, whichever comes first. Balancing of tires is not recommended by Toyota on any first service. Toyota Dealership's only sell tires that are pre approved to meet OEM specifications for acceleration, braking and cornering and our prices are more that competitive & offer a full 2 year warranty. Our staff is very knowledgeable about all new models, and have a Toyota Library of information to assist beyond that. Feel free to ask any specific questions. You can also find information in your owners manual sold with the vehicle.

July 14, 2020

This was my first Visit to Sierra Toyota. The service was quick and courteous with no issues. Humberto was very helpful and respectful! Will definitely be returning again! More

by J_bojorquez
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
Jul 15, 2020 -

Sierra Toyota responded

Thank you Mr. Bojorquez. We are ecstatic you enjoyed working with Mr. Pena. See you on the next service!

July 09, 2020

Best dealership I have ever dealt with, and easily the best in Sierra Vista. Customer service and ease of process in the service department is phenomenal. More

by MELTONE66
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Allen, Gabe Rendon, Humberto Pena, Armando Soto
Jul 15, 2020 -

Sierra Toyota responded

Thank your Mr. Melton. We appreciate the review and all the great feedback!

July 09, 2020

2015SequoiaService Sierra Toyota has serviced my Sequoia from the beginning, even though I live out of town and did not purchase from them. This past service was perform More

by kirakuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
Jul 15, 2020 -

Sierra Toyota responded

Glad to hear Humberto was able to assist in getting the Sequoia ready for your emergency travel plans. Hope all is well and we appreciate the nice review!!

July 09, 2020

Key Made All the employees that I saw were polite and efficient. I lost my car key, and Austin himself remade my key, it was fast, little wait, and the key i More

by ABNELSON458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Sierra Toyota responded

Freebie! Nice! Glad Austin was able to help you get new keys so efficiently

...
142
...