Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Silsbee Toyota
Silsbee, TX
1,294 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here.
It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,294 reviews
August 16, 2023
Tonja and Liz were great. All processes were completed in a timely manner and were very smooth. This was the best car-buying experience we have ever had. Thank you. All processes were completed in a timely manner and were very smooth. This was the best car-buying experience we have ever had. Thank you. More
by Maria P.
Verified Customer
Helpful August 14, 2023
Always listens to my requests, concerns; then recommends appropriate service. Checks history to make sure not repeating a service; and, not skipping service due. appropriate service. Checks history to make sure not repeating a service; and, not skipping service due. More
by JMLBPC0707
Employees Worked With
Other Employees :
Martin Bourgeois in Parts = knows his stuff, excellent service and attitude
August 12, 2023
I am almost 2 years into leasing this Corolla. When I turn it in I would like to buy a used Lexus with under 100K miles on it, preferably white with tan/cream interior, Rx model. But will consider When I turn it in I would like to buy a used Lexus with under 100K miles on it, preferably white with tan/cream interior, Rx model. But will consider any well cared for van or SUV. More
by GAYLEMICHAELS
Employees Worked With
August 12, 2023
Tracy Poland & Ben Burla helping me through the process of my purchase. Very understanding in regards to my budget. Left the dealership with every part of the buying process and vehicle choice with out a of my purchase. Very understanding in regards to my budget. Left the dealership with every part of the buying process and vehicle choice with out any doubts. More
by CEL BAR
August 10, 2023
We enjoyed working with Josh. He listened to my husband’s concerns on each vehicle we looked at. He was attentive and never left us . We will definitely look him up when we are b He listened to my husband’s concerns on each vehicle we looked at. He was attentive and never left us . We will definitely look him up when we are back in the market . Job well done Joshua More
by skgill1346
Employees Worked With
Josh Gonzales
August 09, 2023
Joshua was extremely helpful in helping me find a car within my price range. Signing papers was pretty quick and painless, even without an insurance card present. within my price range. Signing papers was pretty quick and painless, even without an insurance card present. More
by graciecross123
Employees Worked With
James Kelly, Thomas Johnson, Josh Gonzales
August 09, 2023
We had a very good experience today with Joshua Gonzoles at Silsbee Toyota. He was wonderful to work with and my daughter is extremely happy. at Silsbee Toyota. He was wonderful to work with and my daughter is extremely happy. More
by croakmandy
Employees Worked With
Josh Gonzales
August 02, 2023
I've purchased 6 vehicles from Silsbee Toyota. That should say enough of my opinion. My only complaint is being pestered to review every little transaction. I don't need to review every single That should say enough of my opinion. My only complaint is being pestered to review every little transaction. I don't need to review every single oil change, tire rotation for the 4 vehicles I have. Then when I choose to ignore the emails, they get ramped up to every day. STOP IT! More
by mot45acp
Employees Worked With
Tony Vega, Heath Mitchell, Tonja Zeno
August 01, 2023
If it weren’t for the free oil change program, I doubt I would use this dealership at all. It’s always slow and even if I register online, it never seems to go through or, if it does, it doesn’t change the would use this dealership at all. It’s always slow and even if I register online, it never seems to go through or, if it does, it doesn’t change the length of the wait. More
by EBFEBAY
