Silsbee Toyota

Very easy to deal with. very professional and thorough. Covered everything with buying a vehicle. very professional and thorough. Covered everything with buying a vehicle. More

Excellent customer service. Mason is great at keeping me informed of the progress of my vehicle. Mason is great at keeping me informed of the progress of my vehicle. More

My family's Toyota legacy dates back to my parents' first Celica/Supra, and we've remained devoted to the brand. While Toyota's reliability remains unmatched, the decline in customer service across sales and Celica/Supra, and we've remained devoted to the brand. While Toyota's reliability remains unmatched, the decline in customer service across sales and maintenance has been noticeable after Covid. Out of the 4 vehicles I've purchased from different dealers, Silsbee Toyota stands out, thanks to Walter Stephen's warm welcome. I felt like family there. If not for the lengthy commute, I'd make Silsbee my go-to for maintenance on all three of my vehicles. More

Hassle free buy. Was willing to make a deal. I’m happy with my purchase. Was willing to make a deal. I’m happy with my purchase. More

Walter is awesome! He is so focused on getting you the exact vehicle you want! Would definitely go to Walter again! He is so focused on getting you the exact vehicle you want! Would definitely go to Walter again! More

Our sales person Tracy Poland is the best. This was our 4th purchase from Tracy and this time was just as easy and painless as the first time. The finance department was great as well. We wil This was our 4th purchase from Tracy and this time was just as easy and painless as the first time. The finance department was great as well. We will always recommend Tracy Poland and the Silsbee Toyota dealership to anyone. More

Hassle free experience, treated like family, I recommend Silsbee Toyota. Ask for James Redd, he’s a great guy and he’ll treat you fairly Silsbee Toyota. Ask for James Redd, he’s a great guy and he’ll treat you fairly More

Don't make appointment and customer on time to ask customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. customer to reschedule because there is 2 customers ahead of you once you inquire why your truck hasnt moved since you drove up at appointment time. Had to ask why it hadn't been moved into service stall after 35 min. Want ever go back to Toyota in Silsbee and want buy another vehicle there. More

I come here when I’m in the area and my truck needs an oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long t oil change. Since the changes are free for this vehicle. I like Mr. Garsee and like to deal with him when I come in. Occasionally it takes a long time for just the oil change but this visit was fine. More

I recently had my Toyota serviced, and I must say it was a seamless and satisfactory experience. The staff was friendly and knowledgeable, addressing all my concerns with professionalism. The service wa was a seamless and satisfactory experience. The staff was friendly and knowledgeable, addressing all my concerns with professionalism. The service was prompt, and my vehicle now runs smoothly. I appreciate the attention to detail and excellent customer service. Overall, I highly recommend Toyota service for their reliability and customer-focused approach. More