Back

Silsbee Toyota

Silsbee, TX

4.9
1,292 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
Contact Dealership

1396 Highway 327 East

Silsbee, TX

77656

Directions

By Type

Showing 1,292 reviews

June 29, 2022

Helped me find the vehicle I was looking for quickly. Easy to work with and friendly! More

by MOLLY235B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
June 29, 2022

Super friendly staff that will bend over backwards to help you. Waiting room is very accommodating with drinks/snacks while you wait. More

by SMACKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey
June 29, 2022

Came in without an appointment and Mason worked me right in. Great group to work with. More

by chelsie20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Very easy dealing with Tracy Poland. Everything we discussed before the car arrived was exactly the same when we signed the paperwork. Great experience. More

by paul.caillier
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega
June 21, 2022

Great experience at Silsbee Toyota. Nobody better than Tracy. No hassle straight to the point. Thanks for everything. More

by Brett.hillin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Brett, thank you for sharing your experience! Congratulations on the new truck and we appreciate your business. (We'll definitely pass along the kind words to Tracy) - the Silsbee Toyota/Donalson team

June 21, 2022

Ben is great to work with and always tries his best to make it a pleasant experience! More

by Sheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
Jun 21, 2022 -

Silsbee Toyota responded

Sheri, thanks so much for your feedback, and congratulations on the new Toyota! We appreciate your repeat business and your kind words. We look forward to working with you in the future! -the Silsbee Toyota/Donalson family

June 20, 2022

Excellent customer service. Always a pleasure doing business with the folks at Silsbee Toyota. Took time to correctly diagnose the problem then took the proper action to resolve More

by THARGRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your continued business and for sharing your experience! We're happy to hear we were able to address your vehicle concerns. Looking forward to seeing you next time! -the Silsbee Toyota service team

June 17, 2022

Tracy and Heath were very helpful and made finding and purchasing my vehicle easy and enjoyable. More

by mattborel1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Haining, Tony Vega, Heath Mitchell
Jun 21, 2022 -

Silsbee Toyota responded

Matt, thanks so much for the kind words! They ARE fun, aren't they? Congratulations on your new Toyota, and we appreciate your business! -the Silsbee Toyota team

June 16, 2022

I was very pleased with service on my Camery. they were friendly and prompt.I always have a good experience More

by eugenentexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson
Jun 21, 2022 -

Silsbee Toyota responded

Thank you for your feedback and your continued business! We will pass along your kind words. See you next time! - the Silsbee Toyota team

June 15, 2022

Awesome Interaction with sales and finance guys, specially from clients way to Silsbee. Good Job More

by reyes_allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Mitchell, Rylan Ward
Jun 21, 2022 -

Silsbee Toyota responded

Allan, thanks for your business! We are glad it all worked out so well for you and appreciate the kind words. Congratulations on your truck! -the Silsbee Toyota team

...
54
...