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Silver Star Motors

Long Island City, NY

Overview
Employees
Reviews
Vehicles
4.5
800 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 800 reviews

June 30, 2023

Homero and his team takes time to make sure your vehicles is in good condition More

by Lorna Sterling
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob DiMaio
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Jul 03, 2023 -

Silver Star Motors responded

Thank you for the review! We're glad that our team here at Silver Star Motors always ensures your vehicle is running smoothly. Safe driving out there, and we'll see you next time.

June 21, 2023

My service advisor was a pleasure to work with she understood my needs and accommodated me completely .My car was ready in a timely manner and cleaned to my satisfaction More

by jmanzi4520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Beatriz
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Jun 21, 2023 -

Silver Star Motors responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Silver Star Motors. Safe travels!

June 20, 2023

Thank you for taking care of my vehicle. Vladyslav went above and beyond in providing me with the best customer service possible. He listened and understood everything. My vehicle is back an More

by Victor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Great front desk employees at service center. Very helpful! Thank you all for such a great experience. , Vladyslav Osadchyi
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Jun 21, 2023 -

Silver Star Motors responded

Thank you for the five stars, Victor! It's wonderful to hear that Vladyslav provided you with exceptional customer service and ensured your vehicle was back on the road in prime condition. We appreciate the recommendation and look forward to serving you again at Silver Star Motors!

June 13, 2023

It’s always a pleasure dealing with Cindy. Always professional and courteous. I have been dealing with Silver Star since 2011. Cindy is amazing. Love her. More

by imaqtipie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Silver Star Motors responded

Thank you for sharing your 5-star review of Silver Star Motors! We will let Cindy know you appreciated her help. We are grateful for your loyal business!

June 08, 2023

Service department excellent 5 Star and Carlos always gets things done in a timely and efficient manner. More

by Cabbad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Silver Star Motors responded

We're happy to hear that you've had a positive experience with our service department, Cabbad! Carlos is a great asset to the team here at Silver Star Motors, and we appreciate you entrusting us with your vehicle's needs. Thank you for taking the time to leave a review, and we hope to see you again soon.

May 27, 2023

My experience today with the service department especially Firsy Molina was totally fabulous! it was prompt courteous and professional! Thank you everybody so much.Michael Schoeman More

by Dcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firsy Molina
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May 29, 2023 -

Silver Star Motors responded

We're thrilled to hear that your experience with our service department was nothing short of fabulous, Michael! Firsy and the team thank you for sharing your positive feedback and look forward to seeing you down the road. Drive safely!

May 23, 2023

Carlos helped mento resolve all my needed problems. KUDOS to him and the receptionist Jillian Ortiz More

by rallyelexus06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wieczorkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ambrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian ORTIZ wonderful redeptionist, Bob DiMaio, Julian Gonzalez, Vladyslav Osadchyi
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May 24, 2023 -

Silver Star Motors responded

Carlos, Jillian, and the team at Silver Star Motors are always here for you when you need us! We're delighted to know that your problems were resolved and that you were completely satisfied with your experience. Thanks for your trust - see you down the road!

Jun 04, 2023 -

rallyelexus06 responded

They are great and know their job very well

May 13, 2023

Am happy with the service they provided for my car nice people Thank you carlos More

by wsuaza
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Silver Star Motors responded

Carlos and the team sincerely appreciate your glowing review! Thank you so much for supporting Silver Star Motors!

May 12, 2023

Great service always, Dawn is the absolute best. She went above and beyond and I am forever thankful. More

by Randiegraves1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2023 -

Silver Star Motors responded

We're so glad to hear that you have had great experiences at Silver Star Motors! Dawn is fantastic at providing exceptional service and it's wonderful to see she went above and beyond for you. We appreciate your support and look forward to seeing you again.

May 05, 2023

Dawn and the team were extremely accommodating and easy to work with. Truly care about the customer and make it a wonderful experience. Highly recommend More

by kyoran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Silver Star Motors responded

We're delighted to read how easy and accommodating your experience with the Silver Star Motors team was! Dawn and the rest of our team strive to make every customer feel cared for. Thank you for taking the time to share your positive experience and recommendation. We look forward to serving you in the future!

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