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Silver Star Motors

Long Island City, NY

Overview
Employees
Reviews
Vehicles
4.5
785 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 785 reviews

January 04, 2023

Silver Star makes coming in for service a pleasurable experience, and working with Cindy Casas she makes it even better. She is always polite, pleasant, and explains everything in detail. More

by MagicOne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Silver Star Motors responded

Thank you for the great review! We appreciate your support and will be sure to pass on the kind words to Cindy. Safe travels! - The Silver Star Motors team

Helpful
January 04, 2023

The service has been always excellent and Very outstanding since over 7 years I lease here! More

by bastidascoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob DiMaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wieczorkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ambrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Gonzalez, Vladyslav Osadchyi
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Jan 04, 2023 -

Silver Star Motors responded

We are so grateful for your trust and loyal business. Thank you for working with us here at Silver Star Motors!

Jan 04, 2023 -

bastidascoke responded

Thanks 👍

Helpful
January 03, 2023

I have been coming to your service for several years, Cindy Casas has always helped me, thank you for your excellent attention and compliance. More

by Josearias416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Silver Star Motors responded

We are thrilled that Cindy and the team took such great care of you! Thank you for choosing Silver Star Motors and for sharing your support on our page. Safe travels ahead!

Helpful
December 27, 2022

It was best service and jalal was a nice guy I will recommend this dealer More

by Amer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Silver Star Motors responded

Amer, thank you for the great review! We appreciate your support and hope to see you back again at Silver Star Motors. Safe travels!

Helpful
December 27, 2022

Excellent staff very humble and cooperative I love to work with Hamero in service and jalal and nat in sales More

by Famousrestoration
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob DiMaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fattah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamero
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Dec 28, 2022 -

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Hamero, Jalal, and the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

Helpful
December 25, 2022

Best experience at a car dealership! I was able to pickup my car the same day we negotiated a deal!! More

by G63King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Wieczorkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Morris
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Dec 27, 2022 -

Silver Star Motors responded

We're happy to see you go home in a car that is right for you! Thanks for letting Silver Star Motors assist with your car search. Happy New Year!

Helpful
December 25, 2022

Jay is the best. This will be my 4th car from him, he has become a friend at this point. Keep up the great work More

by Iamtheone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Silver Star Motors responded

Thank you for the great review! We appreciate the kind feedback about Jay and will be sure to pass it along. Safe travels in your new vehicle!

Helpful
December 24, 2022

It’s very good Delar honest and he don’t play games and you take care with you Mr. Moo General manager, Delar with the smile and honesty deal Thank you for everybody work with Silverstar in Astoria More

by iemad75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Elsheemy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2022 -

iemad75 responded

Five star dealer

Dec 27, 2022 -

Silver Star Motors responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Silver Star Motors team. Drive safely, and we hope to see you back again down the road!

Helpful
December 22, 2022

Great dealership and service. If it wasn't for my service advisor Cindy then I wouldn't be able to get anything timely done. No offense to others there but the one time I tried to More

by AzSTMPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Silver Star Motors responded

Thank you for this feedback. We are glad to hear that you are so confident in Cindy to get the job done. With regard to the rest of your review, we apologize for the issues you have encountered working with us and will be sure to work towards improving in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Erica Garcia - Service Manager - (718) 361-2332 x 6168

Helpful
December 21, 2022

This was my first time purchasing a vehicle from Silver Star Motors. I literally went to 5 different Mercedes Benz dealerships before learning about Silver Star Motors. My sales person Jason Gu, as well as More

by Cgar288
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob DiMaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fattah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gu (Sales)
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Dec 22, 2022 -

Silver Star Motors responded

Thank you for your confidence in our team! We will be sure to pass along the kind words to Jason and our team. We appreciate your feedback here at Silver Star Motors. Have a great rest of your day!

Helpful
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