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Silver Star Motors

Long Island City, NY

4.5
784 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 784 reviews

October 20, 2020

Cindy Casas and Clifford Chen are awesome!!! 👌🏼👌🏼👌🏼 Thank you for the exceptional service ♥️♥️♥️ I have been with This dealership for almost 10 years, 5 vehicles - they really make a difference!!! Wis More

by Knickolova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Chen
October 19, 2020

I've been a Mercedes costumer for over 10 years, I unfortunately had a flat tire with run-flats and needed a tire replacement quick to get to work. Carol was kind enough to squeeze me in without an ap More

by michael z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 16, 2020

Service was excellent! Carlos explained everything clearly and in detailed. When the car was returned the free car wash was amazing and so appreciated!! I appreciated that I was able to schedule my ap More

by Hermi C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2020

Carol Morin, Customer Service Advisor is The BEST!! Carol was very attentive to my needs. She was very knowledgeable of what I needed to have done. Lastly, she always kept me informed along the way while my More

by Rocket4ya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 08, 2020

Carol is simply the besr. She was super friendly and very helpful. Overall experience was a good one. I couldn't ask for a better experience. More

by Tajae
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
October 07, 2020

Carol she is very help full and she know her work very well I m happy Very good customer service from carol thank you so More

by Abduls114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol , Carol Morin
October 05, 2020

Cindy fron service was extremely accessible and helpful and most important honest. I will definitely recommend this service department. Btw the valets were great also. More

by Nickevery456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

The absolute best dealership hands down! I’ve been to quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your ca More

by msteffen1801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2020

Great service from Carol. She took care of my service visit and we even had some good laughs and chats. I would recommend but make sure to make an appointment in advance More

by MLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
September 30, 2020

Carol was the best! From start to finish she could not have been more friendly and professional. She truly made the difference in my service visit! Thanks Carol!!! More

by John
Recommend Dealer
Yes
Employees Worked With
Carol Morin
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