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Skyline Ford
Salem, OR
3,529 Reviews
Welcome to Skyline Ford, we are proud of our Dealership, and the opportunity to be involved with Ford Motor Company. Ford automobiles are amongst the finest vehicles on the roads today, and we are happy to share that experience with our valued customers. Donofrio Dealerships have been serving Salem and the Willamette Valley since 1962. Don Donofrio, started Don's Skyline Ford in 1962. Jim grew up around Skyline Ford since the beginning.
Jim Donofrio now runs Skyline Ford and the other Donofrio Dealerships, along with his son Brian (BJ) Donofrio (left). Jim and BJ have a great passion for automobiles and both have a great collection of Vintage Classic Cars, and Exotic Cars. Jim's daughter, Ali Donofrio, is heavily involved as the Office Manager of Skyline Ford, which is the backbone to keeping the dealership in order. This is a 3rd Generation Family run business, which is amazing within itself. There are many family members that are involved at different levels. There are many employees that have been with the Donofrio's for many years. A family dealership that has been in business this long depends on long-term relationships with customers, employees and friends.
Donofrio Dealerships include: Donofrio's Skyline Ford, Donofrio's Skyline Keizer Ford, Mercedes-Benz of Salem and Acura of Salem. Mercedes-Benz of Salem (formerly Valley Motor Company) is one of the oldest dealerships in the Willamette Valley which dates back the early 1920's and is still running strong thanks to the Donofrio Family. Interesting to note, Diane Donofrio's (Jim's wife) Grandfather originally started Valley Motor Company Ford in the 20's. Valley Motor Company was purchased by the Donofrio's in the late 1980's.
Donofrio Dealerships have a great future and are in good hands. They want to thank, their Customers, Employees and Friends.
Thank you for being a part of this great family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,529 reviews
April 22, 2023
Service and customer support that is unsurpassed. A very friendly and professional attitude is always present A very friendly and professional attitude is always present More
by SammyTee
Verified Customer
April 22, 2023
Took truck in to get sunroof fixed and spent over 2k. it's not fixed. Water still leaks inside. it's not fixed. Water still leaks inside. More
by Esco
Employees Worked With
April 21, 2023
Staff are friendly and kind but it’s way too expensive and service wait times for return calls and appointments are too slow. and service wait times for return calls and appointments are too slow. More
by Michelle
Employees Worked With
April 21, 2023
I sought electrical repair of a dash power outlet& diagnosis of cause for dead battery repeatedly. Neither problem was solved but owe $200 and I'm to return next week to pickup a part and have it inst diagnosis of cause for dead battery repeatedly. Neither problem was solved but owe $200 and I'm to return next week to pickup a part and have it installed, for which I will likely face additional labor charges as well. If this is fair service at charges necessary to keep the doors open, it is an Expensive place to do business. More
by alanholland@msn.com
Employees Worked With
Rich
April 21, 2023
The service I received at Skyline Ford was very good. They met their estimate and completed the service before their promised time. All of the staff personnel were friendly and professional. I highly rec They met their estimate and completed the service before their promised time. All of the staff personnel were friendly and professional. I highly recommend using Skyline Ford. More
by jobob52ford
Employees Worked With
Salesman, David?? He has been very helpful finding my wife the Escape she was looking for. , Rich Ramsey
April 21, 2023
Friendly helpful staff and a clean facility make every visit a pleasant experience. Service times are usually scheduled within a day or two instead of a week or two. All big pluses in my book! visit a pleasant experience. Service times are usually scheduled within a day or two instead of a week or two. All big pluses in my book! More
by Cneider35
April 21, 2023
Both gentlemen were highly professional and helpful. Nick was successful in locating a way to order the part for my new Ranger. Nick was successful in locating a way to order the part for my new Ranger. More
by TINKERSMOM2
April 21, 2023
Quick and efficient service visit. Done in record time with a smile on their face Done in record time with a smile on their face More
by charles.delvalle
Employees Worked With
April 21, 2023
People have always been polite which I appreciate and service is good, except this last time. I came in for a Ford recall which it turned out was not needed. Two days after I got a call from Skyline and service is good, except this last time. I came in for a Ford recall which it turned out was not needed. Two days after I got a call from Skyline and a notice from Ford saying I need to come back because the Ford file could not be closed due to the lack of a picture. We live the other side of Silverton, every time we come in it takes 2 cars, this last trip was really annoying; but you did give me a free oil change More
by Ed
Employees Worked With
