Skyline Ford

Don Frederickson was excellent to work with during the process of purchasing our used vehicle. Jeff also did a good job working through the finance and signing process. There were a few corrections caug process of purchasing our used vehicle. Jeff also did a good job working through the finance and signing process. There were a few corrections caught during signing which extended that portion of the process but nothing too extensive. One recommendation to the staff is not to downplay the benefit of the 4000 mile/90 day warranty. I had a few items that I discovered after bringing the van home but was able to get them fixed under the warranty. More

Uh Oh. Used car salesman. Right down there next to politicians and lawyers, right? Not this guy. He defies the stereotype. Not only was he scrupulously hon Used car salesman. Right down there next to politicians and lawyers, right? Not this guy. He defies the stereotype. Not only was he scrupulously honest, but he went way beyond the call of duty, utilizing his extraordinary reputation with banks and credit unions to navigate a challenging credit picture-and to succeed. He’s also just a really good guy. I recommend him enthusiastically and .without reservation. He will help you. You won’t regret reaching out to him. I promise. More

Waited inline for the cashier for over half hour. Seemed ridiculous. No clear signage explaining where to enter. Seemed ridiculous. No clear signage explaining where to enter. More

Friendly but we ended up with an improper install or removal of an O ring on the turbo which caused a complete ldraonage of our coolant. We were stuck in snow, no cell service when the leak was discover removal of an O ring on the turbo which caused a complete ldraonage of our coolant. We were stuck in snow, no cell service when the leak was discovered. It was a nightmare and ruined our weekend, it couldn’t be dealt with on Bend. We ended up getting it seriveced in Albany because your water leak guy (a seperste issue) was booked through the month and was going on paternity leave. More

Kelley was amazing with my custom order. I got exactly what I wanted, and then some! Jeff made the financing part quick and painless. 10/10 would recommend this dealership I got exactly what I wanted, and then some! Jeff made the financing part quick and painless. 10/10 would recommend this dealership More

Phil worked hard to find me the right truck. The truck has everything I wanted and needed The truck has everything I wanted and needed More

This dealer fed me lies about resale value of my vehicle and took advantage of me. and took advantage of me. More

Courtesy and professional. But personal with you. Shows they care about your experience with them. But personal with you. Shows they care about your experience with them. More

The only issue during the whole process was the door on the van. It was impossible for me to close without wrenching my arm. When Dennis the driver did it he also had trouble and it took 2 times for him. I the van. It was impossible for me to close without wrenching my arm. When Dennis the driver did it he also had trouble and it took 2 times for him. I think you need an automatic door on the van. It’s just too tough to do for all of us. More

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