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Skyline Ford - Service Center

Salem, OR

4.4
910 Reviews

910 Reviews of Skyline Ford - Service Center

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June 06, 2023

Had my truck in for ware work. Told me two days to complete but truck was ready on the first day. More

by Sherwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 05, 2023

Alberto is great! Went above and beyond to check out my vehicle issues. I will keep coming back here for service. More

by Logan.kent88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

June 02, 2023

It was a basic order, paid, ordered, arrived at dealer on estimated date, parts dept called that part arrived More

by BOCKL
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 02, 2023

We have been coming to skyline for over 10 years. They have always taken good care of us and our vehicles. More

by RKMERRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 02, 2023

Great service. Friendly, professional staff. Courtesy driver is great and provides a needed function. Great follow through. More

by transitrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

June 01, 2023

Had a great experience with Kory when looking to trade my 2018 Explorer for a newer one. He was personable, knowledgeable and exacting ing every way to help me transition to a new car. More

by PATCARL112004
Recommend Dealer
Yes
Employees Worked With
Korey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Enjoy your new car! Thank you for choosing Skyline Ford!

June 01, 2023

I have used the service department for my 2015 Ford 150 and have received excellent service each time I have had it service. Great team and trust my truck is in good hands. More

by gabejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Jul 26, 2023 -

Skyline Ford responded

Your truck is in good hands with us! Thank you for choosing Skyline Ford!

May 31, 2023

The initial estimate was quick and easy the staff were pleasant. The work performed was excellent. I would recommend to anyone. As hard as I tried, I couldn’t find any flaws in the work. More

by Steveoslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry, Brian
Jul 26, 2023 -

Skyline Ford responded

We love providing flawless work! Thank you for choosing Skyline Ford!

May 31, 2023

Detail description of service work needed for my vehicle to perform well per scheduled appointment More

by jlucio101
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 31, 2023

Had windshield replaced under recall among other things. So far the windshield hasn’t leaked so that’s a good thing. However, when I picked the car, the windshield had sealant residue in the form of hand More

by Jimnan327
Recommend Dealer
No
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Skyline Ford responded

We are glad to hear that the windshield replacement was successful and there have been no leaks so far. However, we apologize for the inconvenience caused by the residue and handprints left on the windshield. This oversight does not meet the standards we strive to uphold, and we will address this issue with our service team to ensure it doesn't happen again in the future.

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